Dental Office Support Specialist

4 weeks ago


Horn Lake, Mississippi, United States Dental Care at The Fountains Full time

About the Role:

We are seeking a highly skilled and motivated Business Assistant to join our team at Dental Care at the Fountains. As a Business Assistant, you will play a critical role in supporting the front office and ensuring the smooth operation of our dental practice.

Key Responsibilities:

  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team to implement Heartland Dental systems to optimize office potential

What You'll Gain:

  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Access to on-demand Daily Pay

About Dental Care at the Fountains:

Dental Care at the Fountains is a fast-paced two-doctor practice with state-of-the-art equipment and technology. We are a family-oriented atmosphere with a 10-person team that thrives on collaboration, communication, and community.

Qualifications:

  • Minimum 2 years of experience in a dental or medical setting
  • Excellent communication and organizational skills
  • 2+ years of experience with insurance billing and accounts receivable

Physical Requirements:

  • Ability to perform essential duties satisfactorily with or without reasonable accommodation
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

About Heartland Dental:

Heartland Dental is the largest and one of the fastest-growing Dental Support Organizations, providing exceptional service to over 2,300 supported doctors in 38 states and over 1,400 supported offices. We are founded by a doctor for doctors, with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve.



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