Licensed Insurance Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and support to our clients.
Responsibilities:- Establish and maintain strong customer relationships through prompt, accurate, and friendly service.
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
- Maintain accurate records and reports, including activity reports and customer interactions.
- Stay up-to-date on product changes, licensing requirements, and technical developments to provide expert advice to customers.
- Property & Casualty license (required)
- Life and Health license (required)
- Excellent interpersonal and communication skills
- Ability to work in a team environment and provide exceptional customer service
- Self-motivated and detail-oriented with a strong work ethic
We offer a competitive compensation package, including base pay and bonus opportunities, as well as opportunities for growth and advancement within our agency. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Customer Service Representative
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