Customer Service Representative

1 month ago


Midlothian, Texas, United States Coomes Air Conditioning & Heating Full time
About Coomes Air Conditioning & Heating

We are a small family-owned company that has been providing exceptional service to our customers in the South DFW area. Our team is dedicated to creating comfortable spaces for our customers, and we take pride in our commitment to customer satisfaction.

We are looking for a skilled Customer Service Representative to join our team. As a CSR - Dispatcher, you will be the voice of our company, providing superb customer service to our clients and helping to keep our office running smoothly.

Key Responsibilities
  • Answer phones and respond to customer inquiries in a professional and friendly manner
  • Schedule and confirm appointments with customers
  • Dispatch technicians to customer locations
  • Perform various office tasks, including data entry and record-keeping
Requirements
  • 2+ years of experience in dispatching for a service company (HVAC experience a plus)
  • Familiarity with Microsoft Office
What We Offer

We offer a competitive pay of $13-$18 depending on experience, a schedule of Monday-Friday with some weekends, and great benefits, including medical insurance, a company-matched 401(k) program, training and promotion opportunities, paid time off and holidays, and long-term career path potential.

We are committed to providing our employees with a healthy work-life balance and opportunities for growth and development. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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