Customer Service Representative
2 weeks ago
Job DescriptionAs a key member of our team at River Run Appliance Repair LLC, you will be responsible for handling customer inquiries and providing exceptional support via phone and text messages. Your primary focus will be on referring clients to our online booking system, ensuring a seamless experience for our customers. Additionally, you may be required to create manual tickets as needed. This is a Monday to Friday role, allowing you to work from the comfort of your own home.
Company OverviewWe are a small but growing Appliance Repair Company dedicated to providing top-notch service to our community. Our team is passionate about delivering exceptional results, and we are looking for like-minded individuals to join us on this journey.
Responsibilities
* Answer and respond to customer phone calls and text messages in a timely and professional manner
* Refer clients to our online booking system, ensuring a smooth and efficient experience
* Create manual tickets as needed, maintaining accurate records of customer interactions
* Work from home, Monday to Friday, with a focus on delivering exceptional customer support
What We Offer
* A dynamic and supportive work environment
* Opportunities for growth and development within our team
* A competitive compensation package
If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at River Run Appliance Repair LLC.
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