Patient Service Representative

16 hours ago


Midlothian, Texas, United States Bon Secours Mercy Health Full time
Job Summary:

The Patient Services Representative will serve as the main point of contact for all patients and the community. This role requires strong communication and customer service skills to provide a positive experience for patients and families.

Key Responsibilities:
  • Process patient referrals, registrations, and verify demographics
  • Schedule appointments and transcribe orders
  • Explain financial options to patients and update medical records accurately and efficiently
  • Provide excellent customer service and troubleshoot problems promptly
  • Coordinate bed placement and prioritize patient flow
Requirements:
  • High School Degree or GED
  • Prior experience in the healthcare field or a related area is preferred
  • Knowledge of medical terminology and Microsoft Office is preferred
What We Offer:

Bon Secours Mercy Health offers a comprehensive benefits package, including medical, dental, and vision plans, flexible spending accounts, life insurance, and retirement savings plan. We also offer paid time off, educational assistance, and a supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are an individual with a disability and would like to request a reasonable accommodation, please contact The Talent Acquisition Team.



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