Customer Service and Operations Coordinator
1 week ago
FYZICAL Therapy and Balance Centers, the leading physical therapy company in the country, is seeking a Customer Service Representative to join our team in Harvey, LA. Salary: $45,000 - $55,000 per year.
About UsWe are an innovative physical therapy facility that provides individualized care to our patients using modern technology and cutting-edge tools. Our mission is to change the PT industry by creating non-traditional treatment plans and provide excellent patient experience.
Job DescriptionThis role is central to our daily operations, and you will be the first and last person our clients see when they enter and leave our facility. As a Customer Service Representative, your responsibilities will include:
- Handling patient scheduling, appointments, and multi-phone lines
- Gathering new patient data and keeping track of all patient referrals
- Disseminating information to patients and acting as a go-between for patients and physicians
- Sending and keeping a log of all reports sent to doctors
- Collecting all payments and insurance verification
- Collecting and distributing mail to proper areas and people
- Sending benefits paperwork to billing companies
- Handling all scheduling and ensuing communication
To succeed in this role, you should have:
- A high school diploma or equivalent
- A valid driver's license and reliable transportation
- Excellent communication and multitasking skills
- A positive attitude, good work ethic, integrity, and empathy towards people who are in pain
We offer a supportive team environment, state-of-the-art technology, and opportunities for career growth and development. If you are looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team, we encourage you to apply for this exciting opportunity.
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