Patient Service Associate Specialist

7 days ago


Harvey, Illinois, United States Family Christian Health Center Full time
Job Title: Patient Service AssociateDescription

The Patient Service Associate is a vital role within Family Christian Health Center, responsible for facilitating patient visits efficiently and delivering exceptional customer service. The primary duties focus on directing patients as they enter and exit the clinic, ensuring a seamless experience.

Duties and Responsibilities
  • Facilitate patient registration, verification of appointments, and printing of encounter forms in a professional and timely manner.
  • Provide telephone operations support, answering inquiries regarding daily schedules, provider availability, and general patient information.
  • Schedule appointments for patients via phone or in-person, ensuring accurate data collection and medical insurance verification.
  • Collect payments and confirm medical insurance or sliding fee scale payment at the time of visit.
Education and Qualifications

This position requires:

  • A High School Diploma or equivalent; Bachelor's degree preferred.
  • A minimum of 2 years' experience in a fast-paced, high-call volume environment, preferably in healthcare.
  • Bilingual skills in English and Spanish are highly valued.
  • Proficiency in Microsoft Office and Windows-based computer systems, with experience in Electronic Medical Records (EMR) and Centricity being an asset.
  • Strong interpersonal communication and problem-solving skills, with the ability to work effectively in a multicultural setting.

The salary range for this position is approximately $35,000-$45,000 per year, based on qualifications and location.



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