Office Administrator

4 days ago


New York, New York, United States Hospital for Special Surgery Full time
Job Summary

Hospital for Special Surgery, a leading institution in orthopedics and rheumatology, is seeking a highly skilled Office Manager to join their team in the main Manhattan Hospital Location.

The successful candidate will provide comprehensive administrative support, oversee day-to-day operations, and contribute to an environment of clinical excellence for the practice.

Key Responsibilities
  • Interact with patients and their families in a professional, personable, and empathetic manner
  • Manage physicians' professional calendars and schedule surgical cases and new clinic appointments
  • Act as a liaison between the office and other hospital staff, ensuring seamless communication and coordination
  • Manage front-end payment collection and insurance authorizations, ensuring timely and accurate processing
  • Train, oversee, and develop junior staff within the physician office, promoting a culture of excellence and growth
Requirements
  • Associates degree required, Bachelor's degree highly desirable
  • 5-7 years of physician office experience may be considered in lieu of education
  • Strong computer and internet skills, including proficiency with Microsoft Excel, PowerPoint, and Word
  • Ability to learn new software tools and systems as required
  • Exceptional customer service skills, with a focus on patient satisfaction and experience
Preferred Qualifications
  • EPIC EMR experience
  • Familiarity with medical terminology and medical billing/insurance
What We Offer

Hospital for Special Surgery offers a competitive salary range of $32.40-$42.86 per hour, depending on experience.



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