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Customer Service Liaison

1 month ago

Baltimore, Maryland, United States MSC Industrial Supply Full time

Job Summary

As a Customer Care Representative at MSC Industrial Supply, you will be responsible for providing exceptional customer service and support. Your primary goal will be to assist customers with product inquiries and orders, while also resolving any issues or complaints in a professional and timely manner.

Key Responsibilities

  • Assist customers with product inquiries and orders
  • Resolve customer issues and complaints in a professional manner
  • Provide product recommendations and solutions to meet customer needs
  • Process orders accurately and efficiently in the system
  • Collaborate with internal teams to ensure customer satisfaction
  • Maintain a high level of product knowledge and industry expertise

About MSC Industrial Supply

MSC Industrial Supply is a leading distributor of industrial supplies and equipment. We are committed to providing our customers with the highest level of service and support, and we are seeking a talented and dedicated individual to join our team.