Healthcare Support Specialist

1 week ago


Miami, Florida, United States Rise Health Services Inc Full time
Job Overview

The Clinical Assistant plays a vital role in supporting the examination and treatment of patients under the supervision of a healthcare provider. This position involves interviewing patients, taking vital signs such as pulse rate, temperature, blood pressure, weight, and height, and accurately documenting information in patient records.

Key Responsibilities:

  • Assist patients by providing necessary information and services.
  • Greet patients warmly, whether in person or over the phone.
  • Confirm patient details by interviewing them, recording their medical history, and verifying the reason for their visit.
  • Prepare patients for their healthcare appointments by guiding them to the examination room.
  • Conduct preliminary health assessments: measure blood pressure, weight, and temperature; summarize patient history, perform phlebotomy, and complete other assigned tasks.
  • Ensure patient confidentiality and security by managing medical records responsibly; perform diagnostic and procedure coding accurately; maintain confidentiality of patient information.
  • Foster a safe and healthy work environment by adhering to established standards and legal regulations.
  • Document patient examinations, treatments, and test results thoroughly.
  • Manage medical supply inventory and conduct preventive maintenance on equipment.
  • Communicate effectively with insurance providers, other clinics, and patients.
  • Perform additional duties as required.

Qualifications:

  • Minimum of 1 year of experience as a Medical Assistant.
  • At least 1 year of experience in taking vital signs.
  • Familiarity with EMR systems for 1 year.
  • High school diploma is required.
  • Bilingual in Spanish is preferred.
  • Reliable transportation is necessary.

Essential Skills:

  • Communication: Demonstrates clear and persuasive verbal skills; listens attentively and seeks clarification when necessary; responds effectively to inquiries.
  • Written Skills: Produces clear and informative written content; reviews work for accuracy in spelling and grammar.
  • Team Collaboration: Willingly assists colleagues as needed.
  • Professionalism: Interacts with others in a respectful and tactful manner; maintains composure under pressure.
  • Problem-Solving: Identifies and addresses issues promptly; develops alternative solutions while maintaining professionalism.
  • Adherence to Standards: Follows company policies and demonstrates ethical behavior in all professional interactions.


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