Associate Banker

4 weeks ago


Monterey Park, California, United States East West Bank Full time
About East West Bank

East West Bank is a top-performing commercial bank with a strong foundation and a commitment to absolute integrity. We provide a high-quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.

Job Summary

We are seeking an Associate Banker to join our team. As an Associate Banker, you will play a key role in helping customers with their day-to-day financial needs, recommending the right products, and connecting customers to Subject Matter Experts in Wealth Management, Mortgage, and Commercial teams.

Responsibilities
  • Provide exceptional customer service and assist customers with financial transactions.
  • Document large deposits and identify fraudulent activity to prevent potential loss to the bank.
  • Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements.
  • Maintain strong relationships with existing customers and cultivate new customer relationships.
  • Cross-sell and refer bank products that fit customers' needs.
  • Have strong knowledge in using digital resources and technologies to optimize clients' digital banking experience.
Requirements
  • High school diploma or general education degree (GED) required; Bachelor's degree highly preferred.
  • 1 year of recent customer service and cash handling experience.
  • 1 year of previous teller/new account experience in a banking institution preferred.
  • Ability to learn products, services, and procedures quickly and accurately.
  • Excellent customer service skills.
  • Strong attention to details and time management skills.
  • Proficiency in Microsoft Word and Excel.
Compensation

The base pay range for this position is USD $17.00/Hr. - USD $19.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.



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