Client Relationship Specialist
7 days ago
We are seeking a highly motivated and experienced Insurance Client Service Representative to join our team at Houchens Insurance Group. As a key member of our team, you will be responsible for providing exceptional service to our clients, building strong relationships, and driving business growth.
Key Responsibilities- Client Service: Provide daily service to clients, responding to inquiries and resolving issues in a timely and professional manner.
- Renewal Marketing: Develop and execute renewal marketing strategies to retain and grow existing business.
- Team Collaboration: Work closely with internal teams to ensure seamless service delivery and achieve business objectives.
- Leadership: Supervise and mentor junior team members, providing guidance and support to ensure their success.
- Experience: At least seven years of related insurance experience, preferably handling multi-line, large commercial accounts.
- Licenses and Certifications: Must hold applicable state insurance license or have the ability to obtain within 90 days of employment.
- Skills: Excellent communication and interpersonal skills, ability to analyze complex documents, and strong mathematical skills.
Houchens Insurance Group is a 100% employee-owned company dedicated to providing exceptional service to our clients and communities. We are committed to embodying the three fundamental pillars of service: Clients, Co-owners, and Communities.
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