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Client Services Representative

2 months ago

Spring Texas, United States Euronet Worldwide, Inc. Full time

Job Summary

Euronet Worldwide, Inc. is seeking a dedicated and customer-focused professional to serve as a Client Services Representative. As a key member of our team, you will play a critical role in providing exceptional service to our clients and ensuring their satisfaction.

Key Responsibilities:

  • Client Communication: Respond to client inquiries and concerns in a timely and professional manner, addressing their needs and resolving issues related to ATM management services.
  • Issue Resolution: Investigate and troubleshoot issues reported by clients, collaborating with internal teams to identify and analyze problems, propose solutions, and coordinate the implementation of those solutions.
  • Relationship Building: Build and maintain strong relationships with clients, understanding their needs and providing exceptional customer service, ensuring accurate billing and reporting.
  • Project Coordination: Coordinate and oversee projects with clients, ensuring successful completion and meeting their expectations.

Requirements:

  • Experience: Proven experience in client services or customer support roles, with a strong understanding of the financial services industry.
  • Skills: Strong interpersonal and communication skills, excellent problem-solving skills, and the ability to work independently and collaboratively.
  • Education: Bachelor's degree in Business Management or a related field, with proficiency in Microsoft Office Suite.

Benefits:

  • 401(k) Plan
  • Health/Dental/Vision Insurance
  • Employee Stock Purchase Plan
  • Company-paid Life Insurance
  • Company-paid disability insurance
  • Tuition Reimbursement
  • Paid Time Off
  • Paid Volunteer Days
  • Paid Holidays
  • Casual Office Attire
  • Plus many more employee perks & incentives

Equal Opportunity Employer: Euronet Worldwide, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.