Telecommunications Manager

2 days ago


New York, New York, United States Kforce Technology Staffing Full time
Job Title: Manager of Administration

At Kforce Technology Staffing, we are seeking a highly skilled Telecommunications Manager to join our team. This is a fantastic opportunity to work with a leading staffing agency and contribute to the success of our clients.

Responsibilities:
  • Provide expert support for 24/7 mobile device telecommunications services
  • Design, deploy, optimize, and troubleshoot unified telecommunication infrastructure
  • Manage mobile device-related projects to ensure timely delivery
  • Oversee design, planning, and implementation for all mobile device carrier upgrades and deployments
  • Develop and manage mobile device support processes and procurement processes to ensure work accountability via ticketing
  • Manage all related mobile devices, maintain accurate inventory records, and manage spare pools
  • Oversee design, planning, and implementation for all project-related work for unified communication systems
  • Responsible for quarterly review and complete inventory for mobile device inventory, PBX adjuncts
  • Assist with preparation of the Telecommunication Department's Annual Budget, monitor departmental expenditures, and expedite payment
  • Manage all purchase requisitions and reconciliation of departmental budget, review all pertinent invoices, and oversee maintenance of CDR records and database and monthly telephone bills for site clinics
  • Collaborate with carrier vendors, iPad, Apple iPhone, Galaxy Android technical support, and IT organizations to resolve technical issues and perform other enterprise-wide telecommunications duties as requested
  • Manage Checkpoint router, Go Charge charging stations, and One Talk emergency wireless phone inventory
  • Train, update, and evaluate staff on new policy procedures, mandated staff training, etc.
  • Manage facilities VOIP to mobile device services
  • Assist with migration to VOIP and other communication platforms
  • Responsible for vendor root cause analysis reports, vendor Zero Usage reports, wireless phone third-party applications inventory
Requirements:
  • Baccalaureate degree in Business Administration, Finance, Accounting, or related fields
  • Five years of progressively responsible experience in administration, office management, methods analysis, systems analysis, and documentation, forms design, and control, two of which shall have been in data processing and management information systems
  • General knowledge of computer and communication capabilities, E.D.P. applications, systems analysis methodology, data management, and information retrieval techniques
Benefits:
  • Comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees
  • Salaried personnel receive paid time off
  • Hourly employees are not eligible for paid time off unless required by law
  • Hourly employees on a Service Contract Act project are eligible for paid sick leave
Equal Opportunity Employer:

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.



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