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Telecommunications Specialist

2 months ago

New York, New York, United States Blokchain Talent Full time
Job Title: Telecom Engineer

Job Type: Contract

Duration: 6 Months (with potential extension)

Location: Rikers Island, NY (On-Site)

Hours: 35 hours per week / 7-hour days

Pay Rate: $75/hr to $90/hr

Job Summary:

Blokchain Talent is seeking an experienced Telecom Engineer to support and lead telecom operations at Rikers Island. This is a contract position requiring a hands-on expert who can manage both the strategic and operational aspects of the telecom function, including overseeing telecom systems, managing projects, and troubleshooting technical issues on-site.

Responsibilities:
  • Strategic Partnership: Collaborate with the Telecom Director to develop and execute telecom strategies.
  • Operational Leadership: Take full responsibility for telecom operations in the Director's absence.
  • Technical Expertise: Provide expert knowledge in Cisco Call Manager, Cisco Unified Communications, and related technologies.
  • System Administration: Maintain and optimize telecom systems for maximum performance and uptime.
  • Project Management: Lead and manage telecom-related projects, including planning, execution, and implementation.
  • Team Leadership: Mentor and develop a high-performing telecom team.
  • Vendor Management: Maintain relationships with telecom vendors and service providers.
  • Cost Management: Develop cost-effective telecom solutions.
  • Problem Resolution: Troubleshoot and resolve complex telecom issues.
  • Compliance: Ensure telecom operations adhere to industry regulations and compliance standards.
  • On-Site Operations: Manage telecom operations at Rikers Island's Main Communications building.
  • Fieldwork: Occasionally visit jail facilities on Rikers Island to address telecom-related issues.
Qualifications:
  • Minimum of 5 years of telecom consulting experience.
  • Advanced knowledge of Cisco Call Manager, Cisco Unified Communications, and other relevant telecom technologies.
  • Strong project management skills, with a proven ability to deliver projects on time and within budget.
  • Excellent communication and interpersonal skills.
  • Ability to think strategically and solve complex telecom issues.
  • Strong leadership and team management skills.
  • Bachelor's degree in telecommunications, computer science, or a related field preferred.
  • Ability to work in a challenging and secure environment.
Desired Skills:
  • Experience with VoIP, SIP, and Unified Messaging.
  • Industry certifications such as CCNP Voice, CCIE Collaboration.
  • Experience in cloud-based telecommunication solutions.
  • Knowledge of network infrastructure and security best practices.

This is a critical role requiring a highly skilled telecom professional to lead the transition to Cisco VoIP systems while providing ongoing strategic and operational support. This position is based on-site at Rikers Island, and candidates must be able to work in a secure and dynamic environment.

Blokchain Talent is committed to providing essential telecom services within the City of New York.