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Telecom/Mobile Manager

1 month ago


New York, New York, United States Innova Solutions Full time
Job Title: Telecom/Mobile Manager

Innova Solutions is seeking a highly skilled Telecom/Mobile Manager to join our team in NYC. As a key member of our team, you will be responsible for leading and managing a team of 5-6 directs, overseeing vendor/carrier management, procurement of mobile devices, budgeting, and creating and managing mobile device support processes and procurement processes.

Key Responsibilities:

  • Lead and manage a team of 5-6 directs
  • Oversee vendor/carrier management
  • Procure mobile devices and maintain inventory
  • Create and manage mobile device support processes and procurement processes
  • Manage 24/7 mobile device telecommunications services support for various facilities and healthcare/school-based clinics
  • Provide expertise in planning, design, deployment, optimization, and troubleshooting of unified telecommunication infrastructure
  • Create and manage mobile device-related projects to ensure timely delivery
  • Manage design, planning, and implementation for all mobile device carrier upgrades and mobile device deployments
  • Manage all related mobile devices, maintain accurate inventory records, and manage spare pool
  • Oversee design, planning, and implementation for all project-related work for unified communication systems
  • Responsible for quarterly review and complete inventory for mobile device inventory, PBX adjuncts, and related equipment
  • Assist with preparation of facilities and central office telecommunications department's annual budget
  • Monitor departmental expenditures and expedite payment
  • Manage all purchase requisitions and reconciliation of departmental budget
  • Review all pertinent invoices
  • Oversee maintenance of CDR records and database and monthly telephone bills for site clinics
  • Collaborate with carrier vendors, iPad, Apple iPhone, Galaxy Android technical support, and IT organizations to resolve technical issues
  • Perform other enterprise-wide telecommunications duties as requested

Requirements:

  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills
  • Experience with telecommunications systems and infrastructure
  • Knowledge of mobile device procurement and support processes
  • Ability to manage multiple projects and priorities
  • Strong organizational and time management skills

Benefits:

  • Competitive salary range: $65-75/hr W2
  • Medical and pharmacy coverage
  • Dental and vision insurance
  • 401(k) and health savings account (HSA)
  • Flexible spending account (FSA)
  • Life insurance
  • Pet insurance
  • Short-term and long-term disability
  • Accident and critical illness coverage
  • Pre-paid legal and ID theft protection
  • Sick time and paid leaves
  • Employee assistance program (EAP)

About Innova Solutions:

Innova Solutions is a global technology and business transformation solutions provider with a presence in North America, Asia, and Europe. We deliver strategic solutions to our clients, enabling them to operate as leaders in their fields.

We are an equal opportunity employer and prohibit any kind of unlawful discrimination and harassment. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or Please indicate the specifics of the assistance needed.