Restaurant Operations Manager

7 days ago


Hattiesburg, Mississippi, United States Fat Boys Pizza Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Fat Boys Pizza. As an Assistant General Manager, you will play a critical role in overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Recruit, train, and develop a high-performing team of restaurant staff.
    • Develop and implement effective strategies to improve customer satisfaction and loyalty.
    • Monitor and control labor costs, food costs, and inventory levels to maximize profitability.
  • Operations and Logistics
    • Oversee the preparation and presentation of food and beverages to ensure high-quality standards.
    • Ensure compliance with health, safety, and food handling regulations.
    • Manage inventory and supplies, including ordering and receiving.
  • Customer Service and Relations
    • Provide exceptional customer service, responding to guest complaints and concerns in a timely and professional manner.
    • Develop and maintain strong relationships with regular customers and the local community.
  • Financial Management
    • Prepare and submit accurate financial reports, including sales, labor, and inventory data.
    • Monitor and control cash handling and accounting procedures.
Requirements
  • Education and Experience
    • High school diploma or equivalent required; associate's or bachelor's degree in hospitality, business, or a related field preferred.
    • Minimum 2 years of experience in restaurant management or a related field.
  • Skills and Abilities
    • Excellent leadership, communication, and problem-solving skills.
    • Ability to work in a fast-paced environment and adapt to changing situations.
    • Strong knowledge of restaurant operations, including food safety, inventory management, and customer service.
Benefits
  • Compensation and Benefits
    • Competitive salary range: $45,000 - $55,000 per year.
    • Eligible for quarterly performance bonuses.
    • ACA-compliant health coverage, 75% employer-funded.
    • Dental and vision coverage, 100% employer-funded.
  • Professional Development
    • Opportunities for career growth and advancement within the company.
    • Training and development programs to enhance skills and knowledge.


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