Customer Service Representative

7 days ago


Independence, Ohio, United States AAA East Central Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at AAA East Central. As a key member of our branch network, you will provide exceptional service to our members by cross-selling and upselling products, while ensuring timely resolution of customer inquiries and concerns.

About Us

AAA East Central is the largest federation of AAA clubs in the nation, serving 17 million members across 21 states. We pride ourselves on delivering legendary, lifetime service to our members, and we are committed to fostering a diverse and inclusive work environment that values teamwork and collaboration.

Responsibilities
  • Greet all members and customers, determine their needs, and provide personalized service
  • Provide DMV vehicle license, registration, and notary services
  • Reach sales and service goals for multiple AAA products and services
  • Prepare and provide TripTik travel routings, marked road maps, tour books, and other travel-related materials
  • Issue passport photos
  • Accept payments for various products, provide accurate change and receipts, balance and reconcile cash drawer
  • Make hotel and car rental reservations for members and provide travel destination information
Requirements
  • Experience in retail sales, banking, or similar customer service/sales environment
  • Proven ability to exceed assigned sales or service quality goals
  • Must be able to obtain and maintain valid notary license
  • Experience with Microsoft Office basics
  • Ability to work overtime, including Saturdays
  • Ability to travel locally when necessary
  • A high school diploma or GED
Benefits
  • Extraordinary medical/dental/vision/life benefits
  • 401(k) Savings plan with company match
  • Tuition assistance
  • PTO for community volunteer programs
  • Wellness program
  • Employee discounts (membership, insurance, travel, entertainment, services and more)
Salary Range

$45,000 - $60,000 per year



  • Independence, Ohio, United States NESCO Inc Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at NESCO Inc. As a Customer Service Representative, you will be responsible for expediting the customer claims application process, ensuring correct case assignment, and acting as a customer liaison to resolve problems and questions.Key Responsibilities:Assign new claims to...


  • Independence, Ohio, United States Mr. Rooter Plumbing of Columbus, Cleveland and Toledo Full time

    Are you looking for a career in customer service where you can make a real impact? Do you enjoy working with people and have excellent communication skills?We are seeking a reliable and customer-friendly Plumbing Customer Service Representative to join our team at Mr. Rooter Plumbing of Columbus, Cleveland and Toledo.This is a full-time position that...


  • Independence, Ohio, United States Phillip Kerber-Farmers Insurance Agency Full time

    Job OverviewPhillip Kerber-Farmers Insurance Agency in Independence, Ohio, is seeking an enthusiastic and customer-driven individual to join our team as a Full-Time Customer Service Representative.


  • Independence, Ohio, United States ASK Consulting Full time

    We are seeking a Customer Service Claims Specialist to join our team at ASK Consulting.Estimated Salary: $16 - $16.68 per hour (W2), based on the location in Seven Hills, OH, 44131About the Role:The Customer Service Claims Specialist will be responsible for processing claims and determining benefits due pursuant to credit card or other financial program...


  • Independence, Ohio, United States Edward Jones Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Financial Services Representative to join our team. In this role, you will be responsible for building and maintaining strong relationships with clients, identifying their financial needs, and providing tailored solutions to meet those needs.Key ResponsibilitiesDevelop and maintain a deep...


  • Independence, Ohio, United States Edward Jones Full time

    We are seeking a Customer Service Associate - Financial Planning Expert to join our team at Edward Jones. As a key member of our branch office, you will play a critical role in helping clients achieve their financial goals.Job OverviewThis is a full-time position that offers a competitive compensation package, including a salary range of $20.04 - $23.43 per...


  • Independence, Ohio, United States Phillip Kerber-Farmers Insurance Agency Full time

    About the RoleAt Phillip Kerber-Farmers Insurance Agency, we're seeking a dedicated and customer-focused Insurance Account Manager to join our team in Independence, Ohio. As an Insurance Account Manager, you will play a crucial role in ensuring our clients receive tailored coverage that meets their needs.The successful candidate will have excellent customer...


  • Independence, Ohio, United States CSA Group Testing & Certification, Inc. Full time

    CSA Group Testing & Certification, Inc.">The ideal candidate for this role will be a seasoned sales professional with experience in leading and managing regional customer care teams. The Commercial Manager will provide guidance and accountability to achieve set commercial targets through existing account maintenance, ensuring the administrative and...


  • Independence, Ohio, United States Upshift Full time

    About UpshiftWe are a revolutionary mobile app that connects you with flexible shifts in various roles, including Food and Beverage positions. As a Food and Beverage Associate, you will play a key role in ensuring customer satisfaction and providing support to the restaurant.Estimated Salary RangeThe estimated hourly rate for this position is $15-$20 per...


  • Independence, Ohio, United States Airgas Full time

    Company OverviewAirgas, an Air Liquide Company, is committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders, and cultures across the world.


  • Independence, Ohio, United States Phillip Kerber-Farmers Insurance Agency Full time

    Job OverviewPhillip Kerber-Farmers Insurance Agency in Independence, Ohio, is seeking a dynamic and customer-focused professional to join our team as a Full-Time Insurance Account Manager. This role offers an excellent opportunity for career growth and development in the insurance industry.The ideal candidate will possess strong communication skills, a...


  • Independence, Ohio, United States T-Mobile Full time

    At T-Mobile, we empower our employees to succeed in their careers and reach new heights of success. Our Total Rewards Package ensures that team members receive a competitive base salary and compensation package - this is what sets us apart from other companies.Job OverviewThis role will meet and exceed monthly sales quota objectives by successfully...


  • Independence, Ohio, United States Bright Beginnings ESCNEO Full time

    Company OverviewBright Beginnings ESCNEO is a leading provider of services in Cuyahoga County and across the State of Ohio, dedicated to supporting families in helping their children grow, learn, and develop to their fullest potential.SalaryThe estimated salary for this role ranges from $32,760 to $40,950 pending experience.Job DescriptionThe Service...


  • Independence, Ohio, United States MetroHealth Full time

    We are seeking a skilled and compassionate Telehealth Triage RN to join our team at MetroHealth in Brooklyn Heights. As a customer-service focused nursing professional, you will be responsible for managing high volume health-care calls within a centralized contact center setting.Key ResponsibilitiesProvide appropriate health information and hospital service...


  • Independence, Ohio, United States Lakeside Facility Service Group Inc Full time

    About the RoleLakeside Facility Services is a reputable commercial cleaning contractor based in Twinsburg, Ohio. We are seeking a reliable and detail-oriented individual to join our team as a part-time evening cleaner.Key Responsibilities:Ensuring the cleanliness of patient rooms after each discharge, including sanitizing cords and surfaces, cleaning...

  • Logistics Specialist

    2 weeks ago


    Independence, Ohio, United States Jimmy John Full time

    Job Summary: We are seeking a skilled Logistics Specialist to join our team at Jimmy John's. As a key member of our delivery team, you will be responsible for ensuring that our customers receive their orders in a timely and efficient manner.Key Responsibilities:Optimize delivery routes to minimize travel time and maximize efficiencyEnsure that all orders are...


  • Independence, Ohio, United States White Cap Supply Holdings, LLC Full time

    About UsWhite Cap Supply Holdings, LLC is North America's leading distributor for professional contractors.Salary:$80,000 - $120,000 per yearJob DescriptionDevelop and execute business plans to increase sales and profitability for mid-size accounts.Generate viable sales leads and prospects through market research, networking, vendor events, and computer...


  • Independence, Ohio, United States Bath Experts Full time

    Transform Residential Bath Spaces with a Successful CareerBath Experts is seeking highly motivated sales professionals to join our award-winning team as Sales Consultants. This role offers the opportunity to excel in a dynamic environment, delivering world-class customer experiences and making a positive impact in local communities.About the Role:As a Sales...

  • Account Manager

    1 week ago


    Independence, Ohio, United States Hall's Culligan Water Full time

    Opportunity for SuccessWe are seeking an ambitious and driven individual to join our team as a New Account Coffee Sales Professional. This role offers a unique blend of sales, customer service, and community engagement.About the RoleGenerate new business leads through cold calling, networking, and sales presentationsPromote Forest City Coffee at special...


  • Independence, Ohio, United States Twin Tier Hospitality Full time

    Overview: Twin Tier Hospitality is seeking a highly skilled Executive Director of Hotel Operations to join our team at the Double Tree by Hilton Independence in Independence, OH. This role offers an excellent opportunity for a seasoned professional to lead and manage two major functions of the hotel, ensuring exceptional customer satisfaction and quality...