Telehealth Triage RN
7 days ago
We are seeking a skilled and compassionate Telehealth Triage RN to join our team at MetroHealth in Brooklyn Heights. As a customer-service focused nursing professional, you will be responsible for managing high volume health-care calls within a centralized contact center setting.
Key Responsibilities- Provide appropriate health information and hospital service referrals via a telephone information service system
- Mentor and guide non-medical employees, including training when necessary
- Create a seamless customer experience of system-wide patient access into ambulatory clinical operations, physician referral and medical advice lines
About the Role
This is a challenging and rewarding opportunity to work with a diverse range of patients and colleagues. You will have the chance to make a real difference in the lives of our patients and their families, while also developing your skills and expertise as a nurse.
Requirements
- Bachelor's degree of Science in Nursing (BSN) from an accredited school of nursing
- Current RN licensure in the State of Ohio
- Experience in a clinical nursing or telehealth setting
- Basic Life Support Certification from the American Heart Association within 90 days of hire
Benefits
As a Telehealth Triage RN at MetroHealth, you can expect a competitive salary of $85,000 per year, plus benefits such as health insurance, paid time off, and opportunities for professional development.
About MetroHealth
MetroHealth is a leading healthcare provider in Cuyahoga County, dedicated to delivering high-quality care to our patients and their families. We are committed to improving the health and well-being of our community, and we are proud to offer a wide range of services and programs to support this mission.
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