Telehealth Triage RN

7 days ago


Independence, Ohio, United States MetroHealth Full time

We are seeking a skilled and compassionate Telehealth Triage RN to join our team at MetroHealth in Brooklyn Heights. As a customer-service focused nursing professional, you will be responsible for managing high volume health-care calls within a centralized contact center setting.

Key Responsibilities
  • Provide appropriate health information and hospital service referrals via a telephone information service system
  • Mentor and guide non-medical employees, including training when necessary
  • Create a seamless customer experience of system-wide patient access into ambulatory clinical operations, physician referral and medical advice lines

About the Role

This is a challenging and rewarding opportunity to work with a diverse range of patients and colleagues. You will have the chance to make a real difference in the lives of our patients and their families, while also developing your skills and expertise as a nurse.

Requirements

  • Bachelor's degree of Science in Nursing (BSN) from an accredited school of nursing
  • Current RN licensure in the State of Ohio
  • Experience in a clinical nursing or telehealth setting
  • Basic Life Support Certification from the American Heart Association within 90 days of hire

Benefits

As a Telehealth Triage RN at MetroHealth, you can expect a competitive salary of $85,000 per year, plus benefits such as health insurance, paid time off, and opportunities for professional development.

About MetroHealth

MetroHealth is a leading healthcare provider in Cuyahoga County, dedicated to delivering high-quality care to our patients and their families. We are committed to improving the health and well-being of our community, and we are proud to offer a wide range of services and programs to support this mission.



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