Customer Service Claims Specialist
23 hours ago
We are seeking a Customer Service Claims Specialist to join our team at ASK Consulting.
Estimated Salary: $16 - $16.68 per hour (W2), based on the location in Seven Hills, OH, 44131
About the Role:
The Customer Service Claims Specialist will be responsible for processing claims and determining benefits due pursuant to credit card or other financial program benefits plans.
Key Responsibilities:
- Process first-party property claims based on basic coverage defined by client-specific programs
- Makes coverage determinations based on investigation/evaluation
- Adjudicates proper settlement or denials up to designated authority level
- Handles high volumes of claims, phone calls, and correspondence ensuring claim files are properly documented; meets quality and production goals; and meets customer guidelines and deadlines
- Performs other duties as assigned
- Supports the organization's quality program(s)
Requirements:
- High school diploma or GED required
- 1 year of general office experience or equivalent combination of education and experience required
- Claims experience preferred
Skills and Qualifications:
- Knowledge of first-party property and casualty claim adjudication applicable to the line of business
- Good oral and written communication skills, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Good organizational skills
- Good interpersonal skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
About ASK Consulting:
ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally.
We Celebrate Diversity:
ASK Consulting is an equal opportunity employer, committed to creating an inclusive environment for all associates.
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