Intake Services Coordinator

2 weeks ago


Newport News, Virginia, United States American Addiction Treatment Center Inc. Full time
Job Overview

Position: Admissions Coordinator

We provide competitive compensation, a comprehensive benefits package, Paid Time Off, and avenues for professional advancement.

Work Schedule: Tuesday - Friday 1pm - 9pm, Saturday 9am - 5pm

American Addiction Treatment Center Inc. is a prominent provider in the field of addiction recovery services. We deliver care nationwide, positively impacting the lives of over 35,000 individuals each day.

Our goal is to eliminate obstacles to recovery and to transform the lives of individuals, families, and communities through effective treatment.

As an Admissions Coordinator, your role will involve developing and overseeing intake services, coordinating care planning, and establishing referral networks to achieve organizational goals. You will also be instrumental in enhancing performance and ensuring service delivery aligns with our mission.

Qualifications:

  • High School Diploma or equivalent
  • Minimum of one (1) year of experience in intake or admissions, preferably within the behavioral healthcare sector

Preferred Qualifications:

  • Undergraduate or graduate degree from an accredited institution
  • Three (3) years of experience in intake or admissions, preferably in behavioral healthcare

Key Responsibilities:

  • Manage admissions and discharges for all patients.
  • Ensure benefit eligibility and confirmation.
  • Support Utilization Review processes.
  • Assist with billing inquiries.
  • Facilitate the collection of co-pays, deductibles, or other fees from patients at various stages of care.
  • Coordinate and arrange patient payment plans as needed.
  • Act as a liaison for patients regarding insurance benefits and coverage.
  • Schedule and conduct admission assessments and complete necessary documentation.
  • Participate in team meetings and complete all required training promptly.
  • Perform additional duties as assigned.

Benefits Offered:

  • 18 days of Paid Time Off (PTO)
  • 401k plan with company matching
  • Ongoing training and certification opportunities sponsored by the company.
  • Comprehensive benefits package including medical, dental, vision, short-term disability, long-term disability, and accident insurance.
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
  • Discounted tuition and scholarships available through Capella University.

Be a part of our mission to create a positive impact in the lives of those we serve.



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