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Student House Manager

2 months ago


Harrisonburg, Virginia, United States Commonwealth of Virginia Full time
Job Summary

We are seeking a highly organized and customer-focused Student House Manager to provide front of house support for audiences attending events at our five state-of-the-art performance venues.

Key Responsibilities
  • Prepare public spaces for audience arrival and train ushers to greet patrons, distribute programs, and scan tickets.
  • Coordinate with stage managers and box office staff to ensure smooth event execution.
  • Control unauthorized access, facilitate latecomer seating, and enforce theatre policies.
  • Provide group event setup assistance as needed.
  • Other duties as assigned.
Requirements
  • Excellent customer service, communication, and supervisory skills.
  • Strong organizational and time-management skills, with ability to inspire and motivate others.
  • Maintain a positive demeanor and remain responsive under pressure.
Conditions of Employment
  • Must be a degree-seeking student enrolled on at least a half-time basis.
  • Must have a 2.0 or better cumulative GPA.
  • E-Verify notice: new hires must complete an I-9 form and present documentation of identity and eligibility to work in the United States.
About James Madison University

Located in the heart of Virginia's Shenandoah Valley, James Madison University is a selective, public institution with a growing national reputation for offering outstanding education and inclusive environment for students, faculty, and staff.