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Senior Solutions Analyst, Analytics Customer Excellence Specialist
2 months ago
As a Senior Solutions Analyst, Analytics Customer Excellence, you will play a key role in enabling customers to fully leverage their data by offering top-tier architectural guidance and design. You will collaborate with customers and partners globally, building trust in Oracle Analytics, and work closely with Product Management to enhance product offerings and share insights through various channels.
Responsibilities- Proactively recognize customer requirements, uncover unaddressed needs, and develop potential solutions across various customer groups.
- Assist in shaping intricate product and program strategies based on customer interactions, and effectively implement solutions and projects for customers that are scalable to complex, multiple enterprise environments.
- Collaborate with customers and/or internal stakeholders to communicate the strategy, synchronize the timeline for solution implementation, provide updates, and adjust plans according to evolving objectives, effectively and promptly.
- Prepare for complex product or solution-related inquiries or challenges that customers may present.
- Gather and convey detailed product insights driven by customer needs and requirements.
- Promote understanding of customer complexities and the value propositions of various programs to key internal stakeholders.
- Must possess over 7 years of experience with OBIA and Oracle Analytics.
- Must have a robust knowledge of Analytics RPD design, development, and deployment.
- Should possess a strong understanding of BI/data warehouse analysis, design, development, and testing.
- Extensive experience in data analysis, data profiling, data quality, data modeling, and data integration.
- Proficient in crafting complex queries and stored procedures using Oracle SQL and Oracle PL/SQL.
- Skilled in developing visualizations and user-friendly workbooks.
- Previous experience in developing solutions that incorporate AI and ML using Analytics.
- Experienced in enhancing report performance.
- Experience with Fusion Applications (ERP/HCM/SCM/CX)
- Ability to design and develop ETL Interfaces, Packages, Load plans, user functions, variables, and sequences in ODI to support both batch and real-time data integrations.
- Worked with multiple Cloud Platforms.
- Certified on FDI, OAC and ADW.
Oracle offers a comprehensive benefits package, including medical, dental, and vision insurance, short-term disability and long-term disability, life insurance and AD&D, supplemental life insurance, health care and dependent care Flexible Spending Accounts, pre-tax commuter and parking benefits, 401(k) Savings and Investment Plan with company match, paid time off, 11 paid holidays, paid sick leave, paid parental leave, adoption assistance, Employee Stock Purchase Plan, financial planning and group legal, and voluntary benefits including auto, homeowner, and pet insurance.
