Business Systems Analyst

4 weeks ago

Frankfort, Kentucky, United States Intermountain Health Full time
Job Summary

Intermountain Health is seeking a skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in sustaining business processes and processes impacted by data and systems.

Key Responsibilities
  • Participate in Business Process Management (BPM) including modeling processes using various notations, creating components, implementing processes, and assessing results.
  • Regularly interpret and monitor departmental contractual compliance of government requirements, including determining business impact and managing collection and submission of required performance metrics and data reporting requirements.
  • Provide guidance to less experienced analysts.
  • Maintain an understanding of current project management application development methodologies, tools, and techniques (SDLC) for small to medium-sized projects.
  • Participate as a subject matter expert in project team and vendor activities for assigned projects, applications including business and technical research, planning, analysis, risk assessment, quality assurance, documentation, communication, and deployment.
  • Provide project management for small to medium-sized projects, initiatives, and applications.
  • Support projects and applications through the process and post-implementation, including interface trouble shooting, vendor relations, issue tracking, communication to customers, and opening incident tickets with developers for problem resolution.
  • Participate in accuracy of department processes and policies by facilitating the development and execution of user acceptance scenarios and scripts for testing of system changes and enhancements.
  • Gather and document business requirements and functional mapping documents to support system enhancements.
  • Evaluate and provide assistance and guidance to process owners and internal stakeholders in the planning and execution of process improvement activities, including identifying suitable strategies, methodologies, and interventions necessary to achieve desired outcomes.
  • Develop, publish, and maintain intermediate queries and reports for daily, weekly, monthly, and quarterly use by utilizing data models and extracting data from multiple sources.
  • Provide business intelligence solutions by turning data into useful and meaningful information so stakeholders can make timely and informed decisions.
  • Collect, manipulate, and analyze data from system to system, assessing trends to be used for performance improvement initiatives and to solve business or system-related problems (troubleshooting).
  • Critical decision-making skills while working with multiple departments and vendors.
  • Accurate maintenance of configuration in Rx claims systems.
  • Maintain the integrity of system configuration by ensuring consistency and accuracy across various lines of business.
  • Ability to interpret and apply guidance and regulations from Government regulatory entities.
Requirements
  • Bachelor's degree and one year of experience in healthcare, health insurance, business analysis, or information systems.
  • Or five years of experience in healthcare, health insurance, business analysis, or information systems.
  • Demonstrated intermediate skills with spreadsheets, word processing, and database applications.
  • Demonstrated ability to design and run intermediate to complex queries and reports.
Preferred Qualifications
  • Certified Business Analysis Professional (CBAP) certification.
  • Project Management Professional (PMP) certification.
  • Experience working in a healthcare-related industry.
  • Understands most types of information used in a healthcare environment and how data is produced, consumed, and transformed.
  • Demonstrated analytical, organizational, and communication skills.
  • Proficient at solving complex problems.
  • Skilled at bringing order to ideas and processes as well as communicating business concepts to technical and non-technical personnel.
  • Knowledge of healthcare-related products and services.
  • Knowledge of market dynamics, legal contracts, and health insurance regulations.

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