Service Delivery Manager

3 days ago


Raleigh, North Carolina, United States Disability Solutions Full time
Company Overview:
Valet Living is a dynamic and growing company that prioritizes the delivery of exceptional service to our residents. Our team is dedicated to providing a secure work environment, ensuring the well-being of our associates.

Salary:$21 per hour

Job Description:
We are seeking a motivated Service Delivery Manager to join our team in managing the total service delivery for our apartment communities. As a key member of our operations team, you will assist the Area Leader in providing direction and oversight to part-time associates (Service Valets) within assigned districts.

Responsibilities:
* Deliver on our 'every door every night' business expectation and set the standard in delighting our residents
* Assist Area Leader with training Service Valets
* Spot-check Service Valets, focusing on safety, quality control, and productivity
* Collect same-night missed trash, walk/track problem properties
* Communicate with Area Leader concerning delays, unsafe sites, accidents, and other maintenance problems
* Provide waste and recycling collection coverage for understaffed properties within an assigned district
* Document and report all property and resident non-compliance
* Provide oversight of the nightly collection process during the Area Leader's days off
* Assist with evening recruiting efforts which may include referral generation and flyer distribution
* Provide candidates with a realistic job preview from the Service Valet perspective
* Assist with presentations during team meetings
* Assist the Area Leader with coordinating work schedules, evaluating job performance, and motivating Service Valets
* Provide leadership for the Service Valets in the areas of safety and training

Required Skills and Qualifications:
* Minimum age requirement: 18 years old
* Valid driver's license
* Ability to operate a motor vehicle and drive locally to other properties as needed
* Capable of adapting to work both indoors and outdoors, regardless of changing weather conditions
* Ability to lift and transport items weighing up to 50 lbs.
* Able to walk the distance of property, and be exposed to disagreeable odors
* Capability to climb up and down staircases/steps multiple times throughout the evening
* Ownership of a smartphone with a data plan to utilize our mobile app
* Flexibility to work a split schedule and/or be on call during irregular hours depending on business needs
* High school diploma or GED equivalent. AA degree preferred
* Preferred experience in customer service and prior people management
* Strong verbal and written communication skills are essential

Benefits:
* The option to get paid daily with the app DailyPay
* Company truck is provided
* Stay active and fit while enjoying the outdoors, this job doubles as a workout
* Opportunities for career advancement: As an essential business experiencing continuous growth, consistent pay, and exciting prospects for career progression within our dynamic team
* Employee referral bonus program
* Earn rewards through our recognition program
* Tuition reimbursement

Others:
We prioritize your safety and provide Personal Protective Equipment (PPE) including face coverings, gloves, safety vests, and more.
  • SLA Manager

    4 weeks ago


    Raleigh, North Carolina, United States Abacus Service Corporation Full time

    Abacus Service Corporation is seeking an experienced SLA Manager to oversee the delivery of all SLAs for information technology services across the organization.About the RoleThe ideal candidate will have a strong background in writing Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), creating company-wide policies, and improving...


  • Raleigh, North Carolina, United States Cyborgwave Full time

    Cyborgwave is seeking an IT Service Delivery Manager to oversee the delivery of all SLAs for information technology services across the organization. This role is essential for ensuring that our service delivery meets agreed-upon standards and drives continuous improvement.Key ResponsibilitiesDevelop, manage, and administer service management best...


  • Raleigh, North Carolina, United States FetchMe Delivery, LLC Full time

    Job OpportunityFetchMe Delivery, LLC is seeking a reliable and customer-oriented Part-Time Delivery Professional to join our team.About the Role:We are looking for individuals who can work part-time, flexible hours with predictable schedules. As a Delivery Professional, you will be responsible for delivering food and other items to customers in a timely and...


  • Raleigh, North Carolina, United States Covenant Delivery Services Full time

    Job OverviewCovenant Delivery Services is seeking a highly skilled Logistics Operations Manager to oversee daily dispatch operations.Key ResponsibilitiesTeam Management: Supervise delivery teams on the road.Operational Oversight: Monitor dispatch processes, adjust workflows, and resolve operational issues.Customer Focus: Ensure high customer satisfaction and...


  • Raleigh, North Carolina, United States Covenant Delivery Services Full time

    Company OverviewCovenant Delivery Services is a leading delivery company that operates in partnership with Amazon. We pride ourselves on providing excellent service to our customers and fostering a positive work environment for our employees.


  • Raleigh, North Carolina, United States Covenant Delivery Services Full time

    Job TitleDispatch Operations ManagerWe are looking for a highly skilled Dispatch Supervisor to lead our dispatch team at Covenant Delivery Services.The successful candidate will have a proven track record in logistics management, with expertise in process improvement and team leadership.Key Responsibilities:Manage the daily dispatch schedule to optimize...


  • Raleigh, North Carolina, United States Abacus Service Corporation Full time

    About the RoleWe are seeking an experienced Service Level Agreement Manager to oversee the delivery of all SLAs for information technology services across the organization. This includes developing, managing, and administering service management best practices.This role is essential for ensuring that our service delivery meets agreed-upon standards and...


  • Raleigh, North Carolina, United States Allegro Home Delivery Full time

    Company OverviewAllegro Home Delivery is committed to providing top-notch home delivery and installation services to our customers. We pride ourselves on being a leader in the industry.Our drivers play a crucial role in ensuring that our customers receive their appliances in a timely and professional manner.Why Work with Us?Competitive estimated salary...


  • Raleigh, North Carolina, United States Biz Voice Boost Full time

    Job Title: Service Delivery SpecialistBiz Voice Boost is seeking a service delivery specialist to join our team. As a service delivery specialist, you will be responsible for delivering exceptional customer service and support to our clients.About the RoleThis role involves handling customer inquiries, resolving issues, and providing guidance through various...

  • Food Courier

    1 day ago


    Raleigh, North Carolina, United States FetchMe Delivery, LLC Full time

    Job OverviewFetchMe (Cosmic) is seeking reliable professionals for part-time delivery positions. This role offers flexible hours, predictable earnings, and great earning potential. You'll work during the daytime (9 AM - 2 PM, Monday to Friday), complete deliveries in a timely manner, and have the ability to plan your schedule in advance.This is an ideal...


  • Raleigh, North Carolina, United States Cyborgwave Full time

    Cyborgwave is seeking a highly skilled Service Delivery Excellence Specialist to join our team. As a key member of our organization, you will be responsible for overseeing the delivery of all Service Level Agreements (SLAs) for information technology services across the enterprise.About the RoleThis is an exciting opportunity for an experienced professional...


  • Raleigh, North Carolina, United States Domino's Franchise Full time

    Job Title: Delivery Operations ManagerWe are seeking a skilled Delivery Operations Manager to lead our team of delivery drivers and customer service representatives at our Domino's Franchise location. As a key member of our store leadership team, you will be responsible for ensuring timely order receipt, maintaining staffing levels, and upholding Dominos...


  • Raleigh, North Carolina, United States FetchMe Delivery, LLC Full time

    Delivery Driver Opportunity: FetchMe (Cosmic) is seeking a skilled Delivery Driver to join our team. In this role, you will be responsible for delivering food and other items to customers while maintaining a high level of professionalism and customer satisfaction.">About the Job: We are looking for individuals who are reliable, efficient, and able to work...


  • Raleigh, North Carolina, United States System Soft Technologies Full time

    Job Description:System Soft Technologies is looking for a talented Service Level Manager to join our team.About the Job:This role is responsible for overseeing the delivery of all SLAs for information technology services across the organization.The ideal candidate will have a strong background in writing Service Level Agreements (SLAs) and Operational Level...


  • Raleigh, North Carolina, United States Abacus Service Corporation Full time

    Abacus Service Corporation is seeking a highly skilled Service Level Agreement Specialist to join our team. As an IT Service Level Manager, you will be responsible for overseeing the delivery of all SLAs for information technology services across the organization.ResponsibilitiesPlan and establish SLAs that support business goals for the entire IT services...


  • Raleigh, North Carolina, United States Automatic Leasing Service Full time

    Company OverviewAutomatic Leasing Service is a reputable company seeking an experienced and motivated Delivery Driver to join our team. Our goal is to provide exceptional customer service while ensuring timely delivery of washers and dryers.


  • Raleigh, North Carolina, United States Lucid Software Full time

    About Us:Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. Our company culture values innovation, passion, individual empowerment, and teamwork.">Job Summary:We're looking for a Client Success Delivery Manager to join our team. In this role, you'll oversee the delivery of technical services to...


  • Raleigh, North Carolina, United States Global Language System LLC Full time

    Job Description:The ASL Program Coordinator will play a key role in ensuring the success of our ASL interpreting program at Global Language System LLC. This individual will be responsible for managing the program's daily operations, including scheduling, assignment management, and service delivery. The ideal candidate will have excellent organizational,...


  • Raleigh, North Carolina, United States Finish Pros LLC Full time

    **Job Description:**We are looking for a skilled and reliable Delivery and Customer Service Representative to join our team at Finish Pros LLC. As a key member of our delivery and customer service team, you will be responsible for delivering high-quality furniture restoration services to our clients.**Responsibilities:**Delivering furniture to clients in a...


  • Raleigh, North Carolina, United States Radiometer Full time

    Radiometer is a leading company in the diagnostics industry, and as a Service Delivery Expert, you'll have the opportunity to work with cutting-edge technology and make a real difference in patients' lives.About the JobIn this role, you'll be responsible for providing exceptional customer support, troubleshooting and repairing Radiometer equipment, and...