SLA Manager

Job Overview:System Soft Technologies is seeking a highly skilled Service Level Manager to lead the development and implementation of service management best practices.About the Position:This role requires a strong understanding of SLA and OLA management, as well as experience in creating company-wide policies.The successful candidate will be responsible for...

About the RoleWe are seeking an experienced Service Level Agreement Manager to oversee the delivery of all SLAs for information technology services across the organization. This includes developing, managing, and administering service management best practices.This role is essential for ensuring that our service delivery meets agreed-upon standards and...

Job Title: Service Level ManagerWe are seeking an experienced Service Level Manager to oversee the delivery of all SLAs for information technology services across the organization.About the Role:This role is responsible for planning and establishing SLAs that support business goals for the entire IT services portfolio throughout the enterprise.The ideal...

Job SummaryWe are seeking an experienced IT Service Level Manager to join our team at Keshav Consulting Solutions LLC. In this role, you will be responsible for planning and establishing SLAs that support business goals for the entire IT services portfolio throughout the enterprise.About the RoleThis is a 6 months ++ contract position with a $120,000 -...

Abacus Service Corporation is seeking a highly skilled Service Level Agreement Specialist to join our team. As an IT Service Level Manager, you will be responsible for overseeing the delivery of all SLAs for information technology services across the organization.ResponsibilitiesPlan and establish SLAs that support business goals for the entire IT services...

Cyborgwave is seeking a highly skilled Service Delivery Excellence Specialist to join our team. As a key member of our organization, you will be responsible for overseeing the delivery of all Service Level Agreements (SLAs) for information technology services across the enterprise.About the RoleThis is an exciting opportunity for an experienced professional...

About System Soft TechnologiesWe are a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness.Our expertise spans the full spectrum of IT, with over 1,200 associates delivering exceptional quality that exceeds expectations.Job Summary:This role is essential...

Job Description:System Soft Technologies is looking for a talented Service Level Manager to join our team.About the Job:This role is responsible for overseeing the delivery of all SLAs for information technology services across the organization.The ideal candidate will have a strong background in writing Service Level Agreements (SLAs) and Operational Level...

About the RoleLocal Government Federal Credit Union is seeking an IT Service Management Specialist to join our team. This role plays a crucial part in ensuring efficient and effective delivery of IT services. The successful candidate will be responsible for analyzing and improving IT service management processes, monitoring and reporting on IT service...

About the RoleWe are seeking a highly skilled Technical ServiceNow Professional to join our team at Syntricate Technologies. This is a fantastic opportunity for an experienced ServiceNow administrator to take their skills to the next level and work on complex projects.Job Summary:The Technical ServiceNow Professional will be responsible for the...

Job Summary">We are seeking an experienced ServiceNow Developer to join our team at Diverse Lynx. As a key member of our IT department, you will be responsible for the administration of our ServiceNow tool.">Key Responsibilities">">Troubleshoot Level 2/3 incidents in the ServiceNow Support queue">Ensure production stability and track issues to...

About Lucid SoftwareWe are the leader in visual collaboration, empowering teams to bring their ideas to life. Our core values drive everything we do: innovation, passion, empowerment, initiative, and teamwork.At Lucid, we value diversity and strive to create an inclusive environment for everyone. We prioritize a healthy work-life balance by offering...

About Us:System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective resources of over 1,200...

Job Summary:We are looking for an energetic Service Level Manager join our team. In this role, you’ll work cross-functionally with business operations and to create and optimize workflow processes. Responsibilities: We are seeking an experienced Service Level Manager to join our team. The ideal candidate will have a strong background in writing Service...

About Us:System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective resources of over 1,200...

About Us:System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective resources of over 1,200...

Job Summary:We are looking for an energetic Service Level Manager join our team. In this role, you’ll work cross-functionally with business operations and to create and optimize workflow processes. Responsibilities: We are seeking an experienced Service Level Manager to join our team. The ideal candidate will have a strong background in writing Service...

Engagement Type: Contract Short Description: The SLA Manager will oversee the delivery of all SLAs for information technology services across the organization. Complete Description: Service Level Manager We are seeking an experienced Service Level Manager to join our team. The ideal candidate will have a strong background in writing Service...

Engagement Type: Contract Short Description: The SLA Manager will oversee the delivery of all SLAs for information technology services across the organization. Complete Description: Service Level Manager We are seeking an experienced...

1 year contract to hireWe are seeking a highly skilled and experienced Program Manager with preferably with either Finance or Procurement experience to join our team. The ideal candidate will have a proven track record of managing complex programs, negotiating software contracts, and ensuring alignment with financial and procurement strategies. This role...

The ServiceNow customer system administrator role is technical in nature and dedicated to the basic administration and overall health of the ServiceNow platform. ***The candidate will work remotely for the duration of the engagement. However, he or she will need to come onsite for a day or two as requested. The manager will provide as much notice as possible...

Responsible for administration of ServiceNow tool Troubleshooting Level 2/3 Incidents in ServiceNow Support queue Accountable for Service Restoration/Resolution for incidents/tasks in-scope Ensure production stability, and track issues to closure? Production Deployment & Certification Pre-Production support ? Limited to Small Enhancements Code review and...

**THIS IS A NIGHT SHIFT POSITION FOR HOURS 11PM - 7:30AM**Please do not apply if you are not willing to work these hours.Overview: The IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers’ environments. They will field issues and requests...

**THIS IS A NIGHT SHIFT POSITION FOR HOURS 11PM - 7:30AM**Please do not apply if you are not willing to work these hours.Department: Managed ServicesJob Description: IT Support SpecialistOverview: The IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our...

**THIS IS A NIGHT SHIFT POSITION FOR HOURS 11PM - 7:30AM**Please do not apply if you are not willing to work these hours.Department: Managed ServicesJob Description: IT Support SpecialistSchedule:Night Shift: 11pm - 7:30amMonday to FridayLocation:Raleigh, NC [Remote]Overview: The IT Support Specialist will work with a team of managed services specialists,...

**THIS IS A NIGHT SHIFT POSITION FOR HOURS 11PM - 7:30AM**Please do not apply if you are not willing to work these hours.Department: Managed ServicesJob Description: IT Support SpecialistSchedule:Night Shift: 11pm - 7:30amMonday to FridayLocation:Raleigh, NC [Remote]Overview: The IT Support Specialist will work with a team of managed services specialists,...

Who we are: We believe that the future of financial advice is personal, scientific and beautiful - these three ideals drive everything that we do. AdvisorEngine is a leading wealth management fintech platform that creates a unified experience across financial advisors, investors, and business management personnel. Our wealth management platform enables...

Location:Raleigh, North Carolina (Hybrid)Who we are: We believe that the future of financial advice is personal, scientific and beautiful - these three ideals drive everything that we do. AdvisorEngine is a leading wealth management fintech platform that creates a unified experience across financial advisors, investors, and business management personnel. Our...

Job DescriptionJob DescriptionOverviewWe are looking for a Service Desk Analyst to join our Raleigh, North Carolina (NC) office! This is not a remote position. ResponsibilitiesTroubleshoot, document, and resolve or escalate issues/requests using defined processes/procedures, SLA’s and best practices.Ensure a high level of customer...

Overview We are looking for a Service Desk Analyst to join our Raleigh, North Carolina (NC) office! This is not a remote position. Responsibilities Troubleshoot, document, and resolve or escalate issues/requests using defined processes/procedures, SLA's and best practices. Ensure a high level of customer satisfaction. Identification, research, and...

Hello, Hope you are doing good.Position: ServiceNow Customer Administrator Location: Raleigh NC (Remote) Duration: Long Term Client: State of NC Job ID: 727615Job Description: The ServiceNow customer system administrator role is technical in nature and dedicated to the basic administration and overall health of the ServiceNow platform.***The candidate will...

Job DescriptionJob DescriptionDescription:LGFCU & CIVIC'S CULTUREOur organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our...