Enterprise Technology Support Specialist
2 days ago
We are seeking a highly skilled Enterprise Technology Helpdesk Administrator I to join our team at First Western. As a key member of our Enterprise Technology team, you will play a vital role in delivering comprehensive solutions that exceed client expectations.
Key Responsibilities- Troubleshoot and resolve network and server issues in a timely and efficient manner.
- Utilize excellent communication and interpersonal skills to resolve client inquiries and issues.
- Stay up-to-date with new technology and software to provide effective technical support.
- Prepare and maintain accurate documentation for continued technical support.
- Prioritize tasks and meet deadlines while working independently and as part of a team.
- Knowledge of computer hardware and software systems, including circuit boards, memory modules, and processors.
- Analytical and diagnostic skills to troubleshoot complex technical issues.
- Advanced knowledge of help desk software and remote-access systems.
- High-level communication and interpersonal skills to interact with clients and colleagues.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 1-3 years of experience in a helpdesk or technical support role.
- Microsoft certifications and ITIL training.
At First Western, we offer a competitive compensation package, comprehensive benefits program, and opportunities for ongoing training and development. We are committed to creating a diverse and inclusive work environment and encourage individuals from all backgrounds to apply.
Pay Range: $24.24-$31.50 USD
Job Classification: Full-Time Non-Exempt
Strong Bonus Potential, 401(k) Plan with Match, Paid Parking/Transportation Benefits, Access to Training & Professional Development Programs, Sponsorship for Obtaining Professional Certifications, Flex Spending Accounts, Health Savings Account, Health & Wellness Benefits, Paid Time-Off + Bank Holidays
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Enterprise Technology Support Specialist
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Denver, Colorado, United States First Western Full timeJob SummaryFirst Western is seeking an experienced Enterprise Technology Support Specialist to join our team. As a key member of our Enterprise Technology team, you will play a vital role in delivering comprehensive solutions that exceed client expectations.Key ResponsibilitiesTroubleshoot and resolve network and server issues in a timely and efficient...
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Enterprise Technology Support Specialist
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Denver, Colorado, United States First Western Full timeEnterprise Technology Helpdesk Administrator IFirst Western is seeking a skilled and experienced Enterprise Technology Helpdesk Administrator I to join our team.We are committed to providing our clients with exceptional service and support, and we are looking for a talented individual to help us achieve this goal.Key Responsibilities:Troubleshoot and resolve...
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