Barista/Counter Service Representative

5 days ago


Chicago, Illinois, United States Do-Rite Donuts - West Loop Full time
Job Overview

Do-Rite Donuts - West Loop is seeking a skilled Barista/Counter Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities
  • Customer Service
    • Provide warm and sincere greetings to guests
    • Anticipate and respond to guest needs with patience and courtesy
    • Use tact and good judgment when dealing with guest challenges
  • Food and Beverage Preparation
    • Prepare and serve coffee, espresso, and other beverages
    • Assemble and transport food and beverage orders to guests
  • Point of Sale and Cash Handling
    • Process payments and balance sales/receipts
    • Reconcile and maintain the security of the cash drawer
  • Teamwork and Communication
    • Work effectively in a fast-paced, team-oriented environment
    • Communicate clearly and professionally with guests and colleagues
Requirements
  • Physical Demands
    • Ability to stand and walk for an entire shift
    • Ability to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Skills and Qualifications
    • Ability to multitask calmly and effectively in a busy environment
    • Ability to work in a confined, crowded space with variable noise and temperature levels
    • Proficiency in the use and operation of point of sale systems and other necessary tools and equipment


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