Medical Support Specialist

1 week ago


Bethesda, Maryland, United States Americas Staffing Partner Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Support Assistant to provide administrative support services for the National Institutes of Health (NIH) Clinical Center. The ideal candidate will have at least 2 years of experience working in a healthcare setting and possess excellent communication and customer service skills.

Key Responsibilities
  • Greet patients, visitors, and staff in a professional and courteous manner.
  • Answer phone calls and schedule patient appointments using the Clinical Research Information System (CRIS).
  • Guide patients to the portal to view their upcoming appointments.
  • Print and report daily rosters to distribute to research teams.
  • Provide tours of the patient care inpatient unit.
  • Ensure all rooms are stocked with necessary medical supplies and forms.
  • Print armbands for patients.
  • Assign phones to nurses for patient emergencies.
  • Multi-task between multiple operating systems, emails, and calendars.
Requirements
  • At least 2 years of experience working in a healthcare setting.
  • High School diploma or equivalent.
  • Knowledge of medical terminology.
  • Experience using electronic scheduling systems.
  • Bilingual (Spanish) is a plus.

This is a non-remote position, and the ideal candidate will be able to work in a fast-paced environment with a high level of accuracy and attention to detail.



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