Medical Support Specialist
1 week ago
We are seeking a highly organized and detail-oriented Medical Support Assistant to provide administrative support services for the National Institutes of Health (NIH) Clinical Center. The ideal candidate will have at least 2 years of experience working in a healthcare setting and possess excellent communication and customer service skills.
Key Responsibilities- Greet patients, visitors, and staff in a professional and courteous manner.
- Answer phone calls and schedule patient appointments using the Clinical Research Information System (CRIS).
- Guide patients to the portal to view their upcoming appointments.
- Print and report daily rosters to distribute to research teams.
- Provide tours of the patient care inpatient unit.
- Ensure all rooms are stocked with necessary medical supplies and forms.
- Print armbands for patients.
- Assign phones to nurses for patient emergencies.
- Multi-task between multiple operating systems, emails, and calendars.
- At least 2 years of experience working in a healthcare setting.
- High School diploma or equivalent.
- Knowledge of medical terminology.
- Experience using electronic scheduling systems.
- Bilingual (Spanish) is a plus.
This is a non-remote position, and the ideal candidate will be able to work in a fast-paced environment with a high level of accuracy and attention to detail.
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