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Customer Support Specialist
2 months ago
We are looking for a dedicated and customer-oriented Call Center Agent to enhance our service delivery at Peace Global Solutions Logistics LLC. This role provides the option to work remotely or from a designated office space.
Key Responsibilities- Manage both incoming and outgoing calls with professionalism and respect.
- Assist clients with their questions, concerns, and feedback.
- Deliver precise information and effective solutions to address client issues.
- Keep customer records updated and accurate.
- Work collaboratively with colleagues to ensure a high level of customer satisfaction.
- High school diploma or equivalent educational background.
- Experience in customer service or a call center environment is preferred.
- Exceptional verbal and written communication abilities.
- Strong analytical and problem-solving skills.
- Capability to work independently as well as part of a team.
If you are interested in a fulfilling career in customer service, we encourage you to consider this opportunity as a Call Center Agent at Peace Global Solutions Logistics LLC.