Business Operations Coordinator
3 days ago
Are you passionate about delivering exceptional customer experiences? Do you have a talent for creating positive interactions and building lasting relationships?
About the RoleWe are seeking a skilled Client Experience Specialist to join our team at Grenier Financial Services in Springfield, MA. In this role, you will be responsible for providing top-notch customer service, supporting administrative tasks, and maintaining accurate records.
You will work closely with our advisors to deliver value during client planning meetings, requiring strong organizational and time-management skills, attention to detail, and excellent verbal and written communication skills. Your commitment to process improvement and collaborative problem-solving will help drive our continued growth and success.
What We're Looking For- A minimum of 2 years of proven customer service experience in an office or administrative role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management/CRM software.
- An associate or bachelor's degree preferred.
**Estimated Salary:** $55,000 per year
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