Business Operations Coordinator

3 days ago


Springfield, Massachusetts, United States Grenier Financial Services Full time

Are you passionate about delivering exceptional customer experiences? Do you have a talent for creating positive interactions and building lasting relationships?

About the Role

We are seeking a skilled Client Experience Specialist to join our team at Grenier Financial Services in Springfield, MA. In this role, you will be responsible for providing top-notch customer service, supporting administrative tasks, and maintaining accurate records.

You will work closely with our advisors to deliver value during client planning meetings, requiring strong organizational and time-management skills, attention to detail, and excellent verbal and written communication skills. Your commitment to process improvement and collaborative problem-solving will help drive our continued growth and success.

What We're Looking For
  • A minimum of 2 years of proven customer service experience in an office or administrative role.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management/CRM software.
  • An associate or bachelor's degree preferred.

**Estimated Salary:** $55,000 per year



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