IT Support Specialist
4 weeks ago
Job Summary:
We are seeking a skilled IT Support Specialist to join our team at Wisconsin Community Services. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our staff and clients.
Key Responsibilities:
- Provide technical support and assistance to staff and clients via phone, email, and in-person.
- Monitor and troubleshoot technical issues, including hardware and software problems.
- Configure and manage mobile devices, software licenses, and other IT systems.
- Develop and maintain documentation for IT procedures and policies.
- Collaborate with the IT Manager to identify and implement process improvements.
Requirements:
- Bachelor's degree in Information Technology or related field, or equivalent experience.
- 2+ years of experience in IT support or a related field.
- Strong knowledge of IT systems, software, and hardware.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
How to Apply:
Please submit your resume and cover letter to [insert contact information].
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