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Medical Office Coordinator

2 months ago

Rock Hill, South Carolina, United States Carolina Sinus Center Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Office Coordinator to join our team at Carolina Sinus Center. As a Medical Office Coordinator, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and supporting our healthcare team.

Key Responsibilities
  • Patient Care Coordination
    • Coordinate patient check-in, preparation, and escorting to exam rooms
    • Prepare and maintain exam rooms, ensuring they are stocked and ready for the next patient
    • Provide post-appointment service and monitor the waiting room
  • Communication and Customer Service
    • Answer patient inquiries by phone and in person in a helpful, accurate, and efficient manner
    • Provide patient care with a customer service lens, ensuring a positive experience for all patients
  • Administrative and Clinical Tasks
    • Maintain appointment schedules and manage recalls
    • Manage electronic medical records, including patient charts and documentation
    • Perform tasks in support of patient care, including linking, uploading, and referrals
    • Assist providers as needed
    • Clean and sterilize materials and instruments
    • Perform patient prep procedures and document findings in patient records
  • Specialized Tasks
    • Work and learn the audio department, performing audiology testing
    • Work and learn the allergy department, performing allergy testing and administering shots
    • Work and learn in-office surgeries, such as sinus dilation
    • Scribe office notes for providers
    Requirements
    • General Skills and Abilities
      • EMR skills/Eclinicals a plus
      • Proficient typing skills
      • Excellent written and verbal communication skills
      • Proficiency on a computer
      • Speed and accuracy
    • Clinical Skills and Abilities
      • Prepare patients and set up exam rooms for examinations
      • Administer injections and draw blood
      • Accurately measure and document patient vitals
      • Maintain and operate an autoclave
      • Transport and log patient laboratory tests
      • Understand the importance of HIPAA and OSHA standards

We are willing to train the right person for this position. If you are a motivated and detail-oriented individual with a passion for providing exceptional patient care, we encourage you to apply.