Dental Office Coordinator

4 weeks ago


Rock Hill, South Carolina, United States Dental Care at Cross Pointe Full time

About the Role

Dental Care at Cross Pointe is seeking a highly skilled Business Support Associate to join our team. As a Business Support Associate, you will be responsible for providing exceptional support to our front office, ensuring seamless patient experiences and efficient office operations.

Key Responsibilities

  • Greet and welcome patients, creating a positive first impression of our team.
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
  • Utilize Dentrix for patient scheduling and records.
  • Schedule and confirm appointments for multiple providers in the office.
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
  • Post insurance and patient payments and process accounts receivables.
  • Review treatment plan fees and payment options with patients.
  • Partner with providers and team members to implement Heartland Dental systems to optimize office potential.

What You'll Gain

  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO.
  • Front-loaded education and training, providing opportunities to develop to your full potential.
  • Access to on-demand Daily Pay.

Qualifications

  • Experience working in a fast-paced, customer-centric environment.
  • Excellent communication and organizational skills.
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required.


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