Dental Office Coordinator
4 weeks ago
About the Role
Dental Care at Cross Pointe is seeking a highly skilled Business Support Associate to join our team. As a Business Support Associate, you will be responsible for providing exceptional support to our front office, ensuring seamless patient experiences and efficient office operations.
Key Responsibilities
- Greet and welcome patients, creating a positive first impression of our team.
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
- Utilize Dentrix for patient scheduling and records.
- Schedule and confirm appointments for multiple providers in the office.
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
- Post insurance and patient payments and process accounts receivables.
- Review treatment plan fees and payment options with patients.
- Partner with providers and team members to implement Heartland Dental systems to optimize office potential.
What You'll Gain
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO.
- Front-loaded education and training, providing opportunities to develop to your full potential.
- Access to on-demand Daily Pay.
Qualifications
- Experience working in a fast-paced, customer-centric environment.
- Excellent communication and organizational skills.
- The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required.
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