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Dental Office Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Business Assistant to join our team at Dental Care at Cross Pointe. As a Business Assistant, you will play a vital role in supporting our front office operations, ensuring seamless patient care and administrative tasks are completed efficiently.
Key Responsibilities- Provide exceptional patient experience by greeting and welcoming patients, creating a positive first impression of our team.
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
- Utilize Dentrix software for patient scheduling and records, ensuring accurate and up-to-date information.
- Schedule and confirm appointments for multiple providers, ensuring smooth workflow and minimal delays.
- Process patient insurance claims, follow up on outstanding claims, and verify benefits and coverage.
- Post insurance and patient payments, and process accounts receivables, maintaining accurate financial records.
- Review treatment plan fees and payment options with patients, ensuring clear communication and understanding.
- Collaborate with providers and team members to implement Heartland Dental systems, optimizing office potential and improving patient care.
- Competitive benefits, including health insurance, retirement savings plans, paid holidays, and PTO.
- Front-loaded education and training, providing opportunities for growth and development.
- Partnership with a secure company with 20+ years of industry-leading experience, offering a stable career with unlimited growth potential.
- Access to on-demand Daily Pay, providing flexibility and convenience.
- Experience working in a fast-paced, customer-centric environment.
- Excellent communication and organizational skills, with the ability to maintain confidentiality and handle sensitive information.
- Regular HIPAA training and adherence to data safeguards, ensuring the protection of patient health information.