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District Operations Manager
2 months ago
Unlock your potential at Daikin Applied, a leader in the HVAC industry. We are seeking a skilled District Operations Manager to oversee our Seattle market operations. This role provides leadership to the HVAC Service Operations team, ensuring seamless execution of customer requirements, revenue, and profit objectives.
Key Responsibilities:
* Oversee technician and service coordinator teams to ensure efficient operations
* Administer safety programs, monitor compliance with job site safety, safety training, safety documentation, auditing, and reporting
* Support sales through involvement in job quotation and estimation, approving estimates for scope of work, labor hours, and material content
* Establish project timelines, meet with customers to communicate and coordinate project schedules
* Manage projects, assign personnel, oversee ordering of equipment and material, and ensure proper customer signoffs
* Oversee quotation of call-in work, transactional sales, and assign personnel as needed to ensure timely quotes to customers
* Provide consistent interface with current customer base and establish effective working relationships to identify additional selling opportunities
* Ensure maintenance contract commitments are fulfilled and inspections completed on time
* Provide input to Service Coordinator on scheduling activity of technicians
* Support operations team under direction of District Manager
* Collaborate with technician team to generate pull-through service and repair work on existing house accounts
* Work with Service Sales Representative and District Manager to resolve customer issues, including customer visits
* Provide weekly job status, revenue, and warranty recovery report to District Manager
What We Offer:
* Medical/Dental/Vision coverage
* PTO
* 401K match
* Support for community involvement and more
Join a company that values growth, diversity, and inclusion.
Minimum Qualifications:
* Associate's Degree (2 year degree) in Heating, Ventilation, and Air Conditioning
* 5 years of experience in the HVAC industry
* Previous experience leading a team of technicians, with formal or informal supervisory responsibilities
* Valid Driver's License and acceptable Motor Vehicle Record
Preferred Qualifications:
* Bachelor's degree in relatable field
Salary Range:
* $110,000 - $135,000 per year
Work visa sponsorship is not available for this position.
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