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Client Service Representative
2 months ago
This is a remote position with a leading home improvement retailer.
About the CompanyThe company is the world's largest home improvement retailer, with nearly 400,000 associates and over 2,200 stores in the U.S., Canada, and Mexico.
Key Responsibilities- Provide exceptional customer service and support via phone, email, and chat
- Assist customers with product questions and resolve issues in a timely manner
- Place new orders and handle existing orders, including returns and replacements
- Provide store-specific support and contact vendors for shipping information
- Displays patience, empathy, and a unique ability to manage stress
- Provides knowledgeable, friendly, and eloquent customer service
- Experience working with customers to identify the best solution
Affordable PPO healthcare and dental options available