Sales Specialist for Industrial Components

1 week ago

Groveport, Ohio, United States Komar Industries, LLC Full time
Job Overview

As a Sales Specialist for Industrial Components, you will play a crucial role in enhancing customer satisfaction and driving sales growth. Your primary responsibilities will include:

Key Responsibilities:

  • Deliver exceptional customer service and support to both sales and field service teams regarding inquiries about parts.
  • Identify and pursue opportunities to sell parts to our existing customer base.
  • Act as the main point of contact for all inquiries related to part sales.
  • Oversee aftermarket part sales in collaboration with various teams.
  • Monitor and manage parts orders from the initial customer engagement to the final shipment.
  • Address all inquiries related to custom-engineered system aftermarket parts sales.
  • Gather relevant reference materials to create custom quotations.
  • Coordinate with procurement to obtain current pricing and delivery information for all part orders.
  • Document all customer interactions and activities in our sales management system.
  • Contribute to the development of our sales database for effective parts pricing management.
  • Collaborate with the Service Coordinator and Accounts Receivable to generate part sales quotes.
  • Assist the Service Department by providing quotes for Service Level Agreements and Preventative Maintenance Agreements.
  • Support the sales team and Operations Manager with customer correspondence and administrative tasks.
  • Participate in weekly production meetings to provide updates on aftermarket sales activities.

This position is dynamic and responsive to the varying demands of parts sales on a daily basis. The ideal candidate will possess excellent communication skills, enabling effective documentation and coordination for customer quotations and support, thereby fostering Komar's commitment to continuous improvement.

Qualifications:

  • A Bachelor’s Degree or a High School Diploma accompanied by three years of experience in a manufacturing setting.
  • 1-2 years of sales experience within an industrial environment.
  • Familiarity with blueprint reading is advantageous.
  • Strong attention to detail and exceptional organizational abilities.
  • Customer-focused with a comfort level in engaging via phone and providing assistance.
  • Commitment to enhancing customer satisfaction.
  • Proficiency in Microsoft Office Suite, particularly Excel, is essential.
  • Experience with Microsoft OneDrive for Business; familiarity with SharePoint is a plus.
  • Knowledge of Salesforce and QuickBooks is beneficial.

Work Environment & Physical Requirements

Position Type: This is a full-time role, with standard working hours from Monday to Friday.

Work Environment: The position is based in an office setting, utilizing standard office equipment.

Physical Requirements: The role entails minimal physical demands, primarily involving walking as necessary within the facilities.

Additional Information: This job description is intended to provide a general overview of the position and is not exhaustive of all duties and responsibilities that may be required. Responsibilities may evolve over time.

Komar Industries, Inc. is an Equal Opportunity Employer, welcoming applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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