Billing Operations Specialist

1 day ago


Delray Beach, Florida, United States Children of America Full time
Job Summary

Children of America is seeking a highly motivated and experienced Billing Specialist to join our team. In this role, you will be responsible for implementing the organization's operational policies, objectives, and initiatives for our childcare centers.

Key Responsibilities
  • Handle help desk tickets related to compliance requests, including starting payroll deductions and verifying rate agreements for new children enrolling.
  • Manage and process refunds to families in a timely manner.
  • Update the weekly expense summary to monitor and track operational spending.
  • Conduct calls with schools to review and help reduce operational costs.
  • Review accounts with outstanding balances, write them off as necessary, and send the report to the collection agency.
  • Make follow-up calls to schools to reduce the aging of outstanding accounts.
  • Prepare and analyze weekly aging reports for internal review.
  • Coordinate with VA and OH schools to ensure compliance with DSS swipe requirements.
  • Track attendance awards, collaborate with schools to verify data accuracy, and develop strategies to boost overall attendance.
  • Monitor the accuracy of scheduled versus actual performance metrics.
  • Prepare and submit the monthly operational budget on the 1st of each month.
  • Compile and report on DSS budgets by the 15th of each month.
  • Prepare monthly closing reports summarizing financial and operational performance.
  • Identify and report any discrepancies in operational or financial data.
Requirements

This position requires a high school diploma or equivalent and 2+ years of experience in a related field. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Benefits
  • Internal career advancement opportunities.
  • Childcare assistance program.
  • Educational assistance and reimbursement.
  • Employee referral bonus.
  • Recognition programs.
  • Medical, dental, and vision coverage.
  • 401(k), life, accident, and disability insurance.
  • Paid vacation and holidays.

Children of America is an equal opportunity employer and a drug-free workplace.



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