Facility Operations Manager

2 weeks ago

Austin, Texas, United States Roberts Resorts Full time
Job Summary

As a Facility Supervisor at Roberts Resorts & Communities, you will be responsible for leading maintenance operations, coordinating tasks, and ensuring compliance with safety standards. With strong communication and organizational skills, you will oversee daily maintenance activities to uphold the functionality and appearance of our facilities, contributing to a positive experience for employees and visitors alike.

About Roberts Resorts & Communities

This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

Key Responsibilities
  • Establish, prioritize, and follow up on daily maintenance work to be completed by the maintenance team.
  • Ensure the efficient and thorough completion of assigned work orders.
  • Oversee maintenance projects and manage on-site contractors.
  • Work with General Manager to establish emergency maintenance on-call schedule.
  • Assist in all aspects of resort maintenance and repair of grounds, facilities, amenities, and various utility systems.
  • Safely perform duties, adhering to all safety procedures and properly using safety equipment.
  • Adhere to health, safety, and OSHA standards in all maintenance activities.
  • Ensure proper maintenance of all community vehicles and equipment.
  • Ensure safe storage of all hazardous chemicals/equipment.
  • Maintain inventory of equipment, tools, and supplies.
  • Conduct regular inspections of resident/guest sites and issue rule reminders, violation notices, and follow-ups according to resort guidelines.
  • Participate in the selection of contractual services as requested by the general manager.
  • Assist the General Manager with aspects of the Capital Expenditures Program, including reviewing budget variances, as needed.
  • Ensure adherence to all company operating procedures.
  • Other duties as assigned.
Requirements
  • KEY COMPETENCIES:
    • Customer Service Skills: Proficient in providing outstanding service to guests and residents, ensuring their needs are met with excellence.
    • Effective Communication: Ability to convey information clearly and persuasively to individuals and groups of customers or associates.
    • Adaptability: Capable of applying common sense understanding to carry out instructions provided in various formats, whether written, oral, or diagram form.
    • Problem-Solving Abilities: Skilled in addressing challenges that may arise, particularly those involving multiple variables in standardized situations.
    • Maintenance Management: Demonstrated ability to establish, prioritize, and oversee daily maintenance tasks for the maintenance team, ensuring efficient completion and thoroughness. Skilled in coordinating maintenance projects and managing on-site contractors to achieve timely and satisfactory results.
    • Facility Maintenance Expertise: Experienced in all aspects of grounds and facility maintenance, including repair of amenities and various utility systems. Capable of prioritizing tasks and following up on completed work to ensure the upkeep of the facility.
    • Compliance and Safety: Thorough understanding and adherence to health, safety, and OSHA standards in all maintenance activities. Proficient in the safe use of equipment and proper handling of hazardous chemicals, ensuring the safety of oneself and others.
    • Inventory Management: Competent in maintaining inventory of equipment, tools, and supplies, ensuring availability when needed for maintenance tasks.
    • Leadership and Collaboration: Skilled in collaborating with General Manager to establish maintenance schedules, emergency protocols, and capital expenditure plans. Able to lead a maintenance team effectively, providing guidance and support as needed.
  • EDUCATION & EXPERIENCE:
    • High School Diploma or equivalent.
    • Prior experience in facility maintenance or related field preferred.
    • Familiarity with common maintenance tools and equipment.
    • Knowledge of health, safety, and OSHA standards preferred.
    • Strong communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Flexibility to work varying schedules, including weekends and holidays if necessary.
  • PHYSICAL REQUIREMENTS:
    • Constantly stand, walk, push, pull, lift grasp, bend and kneel; Frequently use arms and hands.
    • Manual dexterity for using facility equipment.
    • Clear vision and hearing to communicate effectively.
    • Capability to lift up and carry up to 50 pounds.
  • BENEFITS:
    • Medical, Dental, and Vision
    • Employer Paid Life Insurance
    • Voluntary STD, LTD, Accidental, and Critical Illness
    • PTO and 11 Paid Holidays
    • 401(k) and 401 (k) Match
    • Working in an inclusive community
    • Complimentary stay at one of our resorts
  • COMMITMENT TO DIVERSITY:

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.

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