Restaurant Operations Manager
2 weeks ago
We are seeking a highly skilled Restaurant Manager to lead our team at S&B's Burger Joint. As a key member of our management team, you will be responsible for overseeing all aspects of our restaurant operations, ensuring that our customers receive exceptional service and that our business runs smoothly.
Key Responsibilities:
- Restaurant Operations: Coordinate daily front-of-house and back-of-house operations, ensuring that our restaurant is running efficiently and effectively.
- Customer Service: Deliver superior service and maximize customer satisfaction, responding promptly and professionally to customer complaints.
- Staff Management: Appraise staff performance, provide feedback to improve productivity, and train new and current employees on proper customer service practices.
- Financial Management: Estimate future needs for goods, kitchen utensils, and cleaning products, and ensure compliance with sanitation and safety regulations.
- Marketing and Promotion: Promote the brand in the local community through word-of-mouth and restaurant events, and recommend ways to reach a broader audience.
Requirements:
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager, or similar role.
- Proven customer service experience as a manager.
- Extensive food and beverage knowledge, with the ability to remember and recall ingredients and dishes to inform customers and wait staff.
- Familiarity with restaurant management software.
- Strong leadership, motivation, and people skills.
- Acute financial management skills.
About S&B's Burger Joint: S&B's offers the best burgers & sliders in OKC, with an array of unique flavors that you won't find anywhere else. We also offer hand-breaded chicken tenders, delicious fresh salads, and Keto, Vegan & Gluten-Free options. Don't forget about dessert - we serve up nationally recognized Over-the-Top Milkshakes. With a full bar featuring hand-crafted signature cocktails, famous Bloody Marys made with house mix & infused vodkas, craft beer, and more - your meal at S&B's will be completely delicious from start to finish.
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