Restaurant Operations Manager
1 month ago
Key Responsibilities
- People Development
- Assist with training and supervision of the team, ensuring all employees are performing at their highest capability with operations procedures, safety protocols, and service standards.
- Develops team by providing ongoing feedback, establishing performance expectations, and conducting performance reviews.
- Ensures a safe environment.
- Ensures the restaurant is always properly staffed while achieving labor targets.
- Food and Beverage Standards
- Works hand-in-hand with the team to ensure food quality and presentation is at the highest level.
- Manages day-to-day operations of inventory management.
- Ensures the restaurant is compliant with all health and safety regulations, including food safety and sanitation standards, fire safety regulations, and liquor laws.
- Sales Growth and Profitability
- Adheres to service standards and marketing plans to attract and retain guests.
- Manages the financial aspects of the restaurant, including budgeting, cost control, and profitability analysis.
- Handles issues in a timely and professional manner.
- Adheres to the restaurant budget, including financial reports, forecasting revenue and expenses, and implementing cost-control measures.
- Culture
- Internalizes the Hideaway Pizza culture.
- Creates and maintains a positive culture that is aligned with the Hideaway Pizza culture.
- Maintains positive relationships with vendors, supplies, and other business partners.
- Administrative
- Oversees the maintenance and repair of the restaurant's equipment and facilities to ensure they are in excellent working order.
- Ensures the restaurant's appearance and atmosphere are inviting and appealing to guests.
- Acts as a promoter of the Hideaway Pizza brand, ensuring consistent brand expression through all consumer touch points.
- Performs other related duties in line with operations and personal development.
- All candidates considered for the position will be required to successfully pass a criminal history background investigation.
- Must be 21 years or older.
- Have and maintain required licenses: Food Handlers and Alcohol, state and county specific.
- Work a varied schedule, including shifts, days, holidays, doubles, positions, and events.
- Follow all policies and procedures outlined in the employee handbook and job-specific training guides.
- Meet physical requirements as dictated by the job, standing (8 hours), walking, lifting (40 pounds), stooping, carrying (25 pounds), and wiping.
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