Appliance Service Coordinator

17 hours ago


La Jolla, California, United States Mr Appliance Full time

The role of Customer Support Specialist at Mr. Appliance offers an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences. As a key member of our team, you will be responsible for providing top-notch support to customers in need of appliance repair services. With a focus on problem-solving and efficiency, you will ensure that our customers receive timely and effective solutions to their appliance-related issues.

**Job Responsibilities:**

* Respond to customer inquiries and resolve their concerns in a professional and courteous manner
* Schedule service appointments with our skilled technicians
* Communicate effectively with customers to ensure they understand the appointment time and services needed
* Enter data into our company software to track customer interactions and service history
* Collaborate with our team to achieve exceptional customer satisfaction ratings

**Requirements:**

* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Basic computer and data entry skills
* Previous office experience preferred but not necessary

**Benefits and Pay:**

* Competitive hourly rate of $22-$28 per hour, depending on experience
* No nights or weekends work environment
* Paid time off (PTO) policy with 7 days per year
* Opportunities for professional growth and development within the company

This is an excellent opportunity for those who enjoy working in a fast-paced office environment and value building strong relationships with customers. If you possess excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences, we encourage you to apply.



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