Appliance Service Coordinator
17 hours ago
The role of Customer Support Specialist at Mr. Appliance offers an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences. As a key member of our team, you will be responsible for providing top-notch support to customers in need of appliance repair services. With a focus on problem-solving and efficiency, you will ensure that our customers receive timely and effective solutions to their appliance-related issues.
**Job Responsibilities:**
* Respond to customer inquiries and resolve their concerns in a professional and courteous manner
* Schedule service appointments with our skilled technicians
* Communicate effectively with customers to ensure they understand the appointment time and services needed
* Enter data into our company software to track customer interactions and service history
* Collaborate with our team to achieve exceptional customer satisfaction ratings
**Requirements:**
* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Basic computer and data entry skills
* Previous office experience preferred but not necessary
**Benefits and Pay:**
* Competitive hourly rate of $22-$28 per hour, depending on experience
* No nights or weekends work environment
* Paid time off (PTO) policy with 7 days per year
* Opportunities for professional growth and development within the company
This is an excellent opportunity for those who enjoy working in a fast-paced office environment and value building strong relationships with customers. If you possess excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences, we encourage you to apply.
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