Concierge Representative

2 days ago

La Jolla, California, United States Hilton Hotels Corporation Full time

Job Description:
A Hotel Guest Services Coordinator is needed to provide exceptional customer service to our guests. This role involves registering guests, handling check-outs, and providing information about the hotel's facilities and services. The coordinator will also use sales techniques to encourage guests to upgrade their stay or purchase additional amenities.

Responsibilities:
- Greet guests and complete the registration process
- Assist guests with check-out
- Demonstrate a thorough knowledge of hotel information
- Use up-selling techniques to promote hotel services and facilities
- Respond to guest inquiries and requests and resolve issues

What You'll Get:
- An annual salary range of $40,000-$55,000
- Opportunities for career advancement within the hospitality industry
- A dynamic and supportive work environment

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