Healthcare Professional Intake Coordinator

1 week ago


Richmond, Virginia, United States Virginia Commonwealth University Health Systems Full time
Job Summary

This position is for the Intake Admission Coordinator for the Health Practitioners' Monitoring Program (HPMP), whose goal is to provide each practitioner with the identification and monitoring of the appropriate treatment recovery process to achieve and maintain optimal physical, mental and emotional health in order to promote self and patient safety.

The Department of Health Professions (DHP) contracts with the Department of Psychiatry at VCU Health to provide confidential services for health practitioners enrolled in the HPMP. The HPMP provides an alternative to disciplinary action by providing comprehensive and effective monitoring services toward the goal of each participant's return to sage and productive practice.

Key Responsibilities:

  • Conduct initial medical/mental health/substance abuse intake via telephone screening under Program Administrative Director and/or Medical Director supervision to determine eligibility and initial monitoring needs of individuals entering the HMP.
  • Recognize and intervene in emergent situations with referral of participants to the highest level of care appropriate for their impairment needs.
  • Manage all aspects of participant progress into the program including development and implementation of participation contracts and administrative documentation of all aspects of program participants.
  • Provide education to participants regarding impaired health professionals and the HPMP.

Requirements:

  • Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Clinical Psychologist (LCP) Certified Substance Abuse Counselor (CSAC) or any healthcare related licensure or certification.
  • At least one year of working in a healthcare related position.
  • Previous experience working with crisis intervention, addiction treatment, mental health treatment, completing psychosocial assessments, triage/clinical screening experience, and case management.

Preferred Qualifications:

  • Master's degree in a healthcare related field (e.g. Healthcare Administration, Allied Health, etc.) from an accredited program.
  • Previous experience working with electronic record keeping systems.

Working Conditions:

  • Fast paced environment (at times), steady pace, able to handle multiple priorities, frequent and intense customer interactions, able to adapt to frequent change.

Equal Employment Opportunity:

Virginia Commonwealth University Health Systems is an equal employment opportunity employer/protected veteran/individual with disability.



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