Bilingual Legal Intake Specialist

1 day ago


Richmond, Virginia, United States Geoff McDonald & Associates Full time
Job Overview

Geoff McDonald & Associates is seeking a highly skilled Bilingual Legal Intake Specialist to join our team. As a key member of our client services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and their cases are handled efficiently.

The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in English and Spanish. You will be responsible for gathering information from clients, maintaining accurate records, and providing support to our legal team.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional client service, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional client service, ensuring clients feel valued and supported throughout the process.
  • Gather information from clients, maintaining accurate records and providing support to our legal team.
  • Communicate effectively with clients, both verbally and in writing, to ensure their needs are met.
  • Collaborate with our legal team to ensure seamless case management and resolution.

Requirements:

  • Fluency in English and Spanish (written and spoken) is essential.
  • Excellent communication and interpersonal skills.
  • Ability to maintain accurate records and provide support to our legal team.
  • Customer service experience, preferably in a legal setting.

What We Offer:

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional growth and development.
  • A fun and inclusive work environment.


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