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Hospice Intake Coordinator Specialist

1 month ago

Richmond, Virginia, United States Ambercare Full time

About the Role:

We are seeking a skilled Hospice Intake Coordinator to support our Richmond Office. The ideal candidate will have a strong background in homecare, hospice, and/or healthcare-related fields. This role is responsible for receiving referrals, explaining benefits to patients and families, and assisting with scheduling initial nursing assessments and admissions.

Key Responsibilities:

  • Receive referrals by phone or in person for designated departments
  • Provide explanations of benefits to patients, families, and community contacts
  • Assist with finding alternative services when patients are not candidates for hospice
  • Oversee scheduling of initial nursing assessments and admissions
  • Maintain admission packets and ensure proper forms are available to admissions staff
  • Assist community outreach representatives with marketing activities to promote relations with referral sources
  • Complete admission paperwork as needed
  • Adhere to work schedules and maintain good punctuality and attendance records
  • Provide telephone and clerical support to other staff members as time allows
  • Maintain accurate clinical records, tracking goals and progress of clients

Requirements:
  • Be eighteen (18) years of age or older
  • At least one (1) year experience in homecare, hospice, and/or healthcare-related fields
  • Ability to complete necessary documentation appropriately, legibly, and timely
  • Ability to handle stressful and delicate situations
  • Interpersonal, verbal, and written communication skills necessary to complete job responsibilities
  • Valid driver's license and proof of insurance

About Ambercare:

At Ambercare, we prioritize employee wellbeing and are recognized as a top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.