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Banking Professional

2 months ago

Hobbs, New Mexico, United States First National Bank Texas Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at First National Bank Texas. As a key member of our banking team, you will be responsible for providing exceptional customer service, handling cash transactions, and promoting bank services to our diverse customer base.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Cash Handling: Process deposits and withdrawals, verify cash and checks, and maintain accurate records of all transactions.
  • Product Sales: Sell and promote bank services and products to our customers, including savings accounts, loans, and investment products.
  • Teamwork: Work collaboratively with our banking team to achieve sales goals and provide excellent customer service.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Six months of work experience in a retail or customer service environment preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
  • Availability: Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Working Conditions
  • Physical Demands: Required to stand or walk for extended periods of time, ability to lift up to 25 lbs.
  • Environmental Conditions: Ability to work in a high-volume, stressful, and noisy environment.