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Medical Office Coordinator
2 months ago
The Medical Receptionist plays a vital role in providing a positive patient experience at Mercy Medical Center. As the first point of contact for patients, they are responsible for greeting and registering patients, as well as managing front desk operations.
Key Responsibilities- Scheduling patients and managing appointment bookings
- Answering phone calls and responding to patient inquiries
- Scanning medical records and maintaining patient confidentiality
- Triage patient phone calls and prioritize tasks accordingly
- Collecting and verifying patient insurance information and benefits
- Entering charges and posting payments
- High School Diploma or equivalent
- Previous experience in a medical office setting (preferred but not required)
- Ability to work independently and make sound decisions
- Effective communication and interpersonal skills
- Flexibility and adaptability in a fast-paced environment
- Personal integrity and ability to maintain confidentiality
Mercy Medical Center is committed to providing a positive and supportive work environment. As a Medical Receptionist, you will have the opportunity to contribute to the organization's mission of providing high-quality care and service to patients.