Guest Experience Director

3 weeks ago


Charlotte, North Carolina, United States Elevation Church Full time

About the Role:

Elevation Church is seeking a skilled Guest Experience Director to lead our campus leadership team. As a key member of our staff, you will be responsible for ensuring all worship experiences are executed with excellence, making our guests feel seen and known.

Key Responsibilities:

  • Oversee and care for volunteer teams, including the Welcome Area, Greeters, Ushers, Campus Safety, Volunteer Headquarters, Operations, and Parking.
  • Develop leaders and connect our guests to volunteer teams to promote involvement at a meaningful level.
  • Implement the infrastructure of all standard operating systems, cultural expectations, volunteer leadership, and financial viability for the areas you oversee.

Requirements:

  • Active participation in a church, with a lifestyle of inviting people to church, volunteering, generosity, and prioritizing community.
  • High-level networking/relational strengths.
  • Ability to make sound, critical decisions under pressure.
  • A team player with excellent communication skills.
  • Analytical thinking and problem-solving capability.
  • Great attention to detail and time-management skills.

Benefits:

  • Elevation Church pays 100% of every employee's medical benefits for full-time staff.
  • 403b with 4% match.
  • Dental & Vision benefits.
  • Paid time off for life, vacations, and rest.
  • Elevation Church subsidized 6 sessions of counseling annually.
  • Basic Life Insurance for employee, spouse, and child(ren).


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